Page 22 - Domain Administration
Resource Manager User's Guide
Domain Administration
The Domain Administration Module provides the administrator with information
regarding the human resources assigned to the MultiMedia Module Server. All
Users are assigned to Groups as part of their setup in Windows 2000/NT.
These Group assignments provide the basis for assigning contact media
handling duties.
Viewing Group Profiles
Users are assigned to Groups in Windows. Groups are assigned to Media
queues in Resource Manager. To view the current mapping:
1. Double Click the
Domains
icon or click (+) beside the Domains icon to open
the Tree View.
2. Click the (+) sign beside or double click the Domain you wish to view. The
Group Icon and User Icons will appear.
3. Double click the
Group
icon. Groups and users in the synchronized
domains will be available. The Users within that Group appear in the Tree
View. In the Group List Window the Group ID, Name, and Domain are
displayed.
Adding, Editing, Removing Group Multimedia Mapping
1. Select
the
Group
Icon from the Tree to open the Group List Window and
Group Tree. The Group Window will display all Groups belonging to the
Domain.
2. To add a Group to a Queue, click
Add
arrow.
3. To remove a Queue from a Group, click
Remove
arrow.
4. Click
Update
.
Page 22 - Resource Manager User's Guide
MultiMedia Module Administrator's Manual
Domain Administration
40DHB0002USEB – Issue 1a (05/29/2003)
