Rules Wizard User’s Guide
Web Callback Rules Wizard - Page 75
Customizing a Rule Set
How do want the rules to be implemented?
After you have created your rule you have the option of adding other rules to the
Rule Set or complete a Rule Set that only contains one rule. The Web Callback
Wizard gives you the choice of applying a Rule Set immediately, or
implementing it at a later time. You can aslo determine the order in which those
rules will be applied. The Web Callback Wizard applies rules in descending
order. It will always apply the first rule in a sequence before implementing
others further down on the list. For example, your HTML form requests that the
sender supplies a telephone number. In addition, if the sender wants a callback
with the hour, he or she checks a box indicating the request is urgent. You
would want to send the urgent requests to priority queue. Therefore, the
checkbox rule would appear first in the sequence.
Activating and Changing Rule Order
1. To activate a rule, click the checkbox beside the
Rule Name
.
2. To change the sequence in which the rules appear, select a rule and click
the
Move Up
or
Move Down
button.
3. When you are satisfied with the order of the appearance of the rules in the
Rule Set, click
Finish
.
Note:
You can also change the priority order of a rule by turning it on and off
via the checkbox feature. Removing the checkmark temporarily
deactivates the rule.
MultiMedia Module Administrator's Manual
Rules Wizard User’s Guide - Page 75
40DHB0002USEB – Issue 1a (05/29/2003)
Web Callback Rules Wizard
