VTel methods (requests from other applications)
Issue 2.1 August 2003
65
LoginTelephony
IDL Syntax
ORBStatus LoginTelephony( in string login, in string
password, in string agentid, in string agentpassword, in
string stationid, in string queue);
Description
Directs VTel to assign and log into the Telephony Server and the EDU Server.
LoginVESP()
must
be called before
LoginTelephony()
.
Input
Parameters
Output
Parameters
None.
Examples
[VTel.LoginTelephony("llutton","qwerty",,,,)]
Notes
This method allows a two-step process for logging into VTel. It is paired with
LogoutTelephony()
.
This method will return an error for an invalid login, or if another login is currently
in progress. The agent, station, and queue parameters may not be needed,
depending on your configuration and the type of login desired.
For the Meridian Link,
agentid
corresponds to the position ID and
stationid
to the
equipment number. The agent ID (if agent ID software is being used) can only be
entered through IC Manager; it cannot be entered through VTel.
Name
Required
Description/Comments
login
Yes
Telephony login ID.
password
Yes
Telephony password, if one was
assigned.
agentid
No
Phone login ID.
agentpassword
No
Phone password.
stationid
No
Station or equipment number for this
phoneset.
queue
No
Queue for assignment.
Summary of Contents for Interaction Center
Page 1: ...Avaya Interaction Center Release 6 1 VTel Programmer Guide 585 248 220 Issue 2 1 August 2003...
Page 8: ...Contents 8 VTel Programmer Guide...
Page 20: ...Definition of terms and concepts 20 VTel Programmer Guide...
Page 104: ...Server failure processing 104 VTel Programmer Guide...
Page 120: ...The vtel ini configuration file 120 VTel Programmer Guide...
Page 124: ...VTel errors 124 VTel Programmer Guide...
Page 137: ...Issue 2 1 August 2003 137...
Page 138: ...138 VTel Programmer Guide...