Avaya Interaction Center, Programmer'S Manual

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Event notification
84 VTel Programmer Guide
Summary of events
An application that has created a session with VTel may receive the following event
messages from VTel:
Name Description
Announcement A new message has been broadcast.
Busy A phone is Busy and will not accept incoming calls.
BusyOutbound The phone called is busy.
BusyPreset The phone will be in Busy state after Hangup.
Conference A party has been added to a conference.
ConferenceCancel A conference call has been canceled. The new call has been
terminated and the original party taken off hold.
ConferenceComplete A conference call has been completed. The new call has been
established and the original party taken off hold.
ConferenceInit A conference call has been initialized. The original party was put
on hold and the new call has been placed.
Connect A phone connection has been made.
Disconnect A previous phone connection has been disconnected.
Drop A party has dropped out of a conference.
Exit VTel is about to terminate.
InCall An active call has been taken off hold, or a new call answered.
IncomingCall An incoming call has arrived.
Login User is logged into Telephony.
LoginTelephony User is logged into Telephony and EDU services.
Logout User is logged out of Telephony and phone is deassigned.
LogoutTelephony User is logged out of Telephony and EDU services.
LogoutVESP User is logged out of Telephony.
MakeCall A user has made an outbound call.
OnHold An active call has been put on hold.
Ready A phone is now available for incoming calls.