Avaya Interaction Center, Programmer'S Manual

Page: 85 / 138

Summary of events
Issue 2.1 August 2003 85
ReadyPreset The phone will be in Ready state after Hangup.
ResetPhones All current telephony activity has been cleared from VTel.
RingOutbound An outbound call has been placed, but not yet answered.
ServerFailed The Telephony Server or EDU Server has failed.
ServerRestart The Telephony Server or EDU Server has been restarted.
TerminateConnection This application connection to VTel is being terminated.
Transfer A blind transfer to another phone has occurred.
TransferCancel A consultative transfer has been canceled
TransferComplete A consultative transfer has been completed.
TransferInit A consultative transfer has been initialized. The original party
was put on hold and the new call has been placed.
VDUChange Some of the information associated with this EDU has changed.
VDUCurrent Within VTel, the single EDU that is currently in focus.
VDUTerminated An EDU is no longer active.
WrapUp A phone is in the WrapUp state, with the call disconnected but
call information still available for further work. In many systems
the phone will not accept further incoming calls while in this
state.
WrapUpPreset The phone will be in WrapUp state after Hangup.
Name Description