Avaya Interaction Center, Programmer'S Manual, Page: 59 / 138

VTel methods (requests from other applications)
Issue 2.1 August 2003 59
Examples
[VTel.GetInfo({0,0})]
[VTel.GetInfo.response(,{5,5,{"pbx_name","Definity"},
{"login_name","vtelsim"},{"pbx_rev","G3V2"},
{"build","(Build 1)"},{"version","2.1.27"}})]
Notes The available information may vary in different configurations.
GetPhoneInfo
IDL Syntax
ORBStatus GetPhoneInfo( in string phonenumber, out SeqCouple
values );
Description Returns switch-dependent information about the default phone.
Input
Parameters
Output
Parameters
Examples
[VTel.GetPhoneInfo("",{0,0})]
[VTel.GetPhoneInfo.response(,"",{3,3,{"state","idle"},
{"aspect_status","A"},{"mode","ready"}})]
[VTel.GetPhoneInfo.response(,"",{3,3,{"state","active"},
{"aspect_status","O"},{"mode","busy"}})]
[VTel.GetPhoneInfo.response(,"",{3,3,{"state","active"},
{"aspect_status","X"},{"mode","busy"}})]
Notes This method is dependent on the telephone switch and the type of phone
assigned. Refer to the IDL chapter of your Telephony Services manual to
determine availability.
GuiCallHistory
IDL Syntax
ORBStatus GuiCallHistory( in string account );
Name Required Description/Comments
phonenumber No Currently only null (default phone) is
allowed.
Name Description/Comments
values Information about the current status of the default phone.