Event notification
98 VTel Programmer Guide
Examples
[VTel.TransferComplete.event({0,"TransferComplete",{1,1,{"vdu_id",
"2f562a7c0780261f430002"}}})]
TransferInit
Description
A consultative transfer has begun. The original conversation(s) have been put on
hold, and a call has been placed to an additional party.
Output
Parameters
Examples
[VTel.TransferInit.event({0,"TransferInit",{1,1,{"vdu_id",
"2f562aab00780261f430002"}}})]
VDUChange
Description
New or additional information has been attached to this EDU. Only the new or
changed information is presented.
Output
Parameters
Examples
[VTel.VDUChange.event({0,"VDUChange",{2,2,{"vdu_id",
"2df5f00655132"},{"notes","persistent customer"}}})]
VDUCurrent
Description
At any point in time, a single EDU ID typically has the current focus for the user.
This may change due to a user action, an API request, or a Telephony event. A
change in focus is reported by this event.
Name
Description/Comments
vdu_id
The EDU ID corresponding to the telephone call.
Name
Description/Comments
vdu_id
The EDU ID corresponding to the telephone call.
Summary of Contents for Interaction Center
Page 1: ...Avaya Interaction Center Release 6 1 VTel Programmer Guide 585 248 220 Issue 2 1 August 2003...
Page 8: ...Contents 8 VTel Programmer Guide...
Page 20: ...Definition of terms and concepts 20 VTel Programmer Guide...
Page 104: ...Server failure processing 104 VTel Programmer Guide...
Page 120: ...The vtel ini configuration file 120 VTel Programmer Guide...
Page 124: ...VTel errors 124 VTel Programmer Guide...
Page 137: ...Issue 2 1 August 2003 137...
Page 138: ...138 VTel Programmer Guide...