
Methods
74 VTel Programmer Guide
Input
Parameters
Output
Parameters
None.
Examples
[VTel.Transfer("2df5d9e6003b00007800002a1f430002","George")]
TransferCancel
IDL Syntax
ORBStatus TransferCancel( in string vduid );
Description
Ends a consultative transfer by disconnecting the additional party and taking the
original conversation(s) off hold.
Input
Parameters
Output
Parameters
None.
Examples
[VTel.TransferCancel("2df5d9e6003b00007800002a1f430002")]
TransferComplete
IDL Syntax
ORBStatus TransferComplete( in string vduid );
Description
Ends a consultative transfer by connecting the additional party to the original
conversation(s), and disconnecting the initiating agent from the call. The initiating
agent will typically retain the EDU and move to WrapUp state, unless a different
VTel configuration option has been selected, or a preset state has been set. For
more information, see
Phone states after hang up
on page 18.
Name
Required
Description/Comments
vduid
Yes
The EDU ID of a current call.
phonenumber
Yes
Dialable number, UserID, or ACD queue of the
phone that the call is to be transferred to.
Name
Required
Description/Comments
vduid
Yes
The EDU ID of a current call.
Summary of Contents for Interaction Center
Page 1: ...Avaya Interaction Center Release 6 1 VTel Programmer Guide 585 248 220 Issue 2 1 August 2003...
Page 8: ...Contents 8 VTel Programmer Guide...
Page 20: ...Definition of terms and concepts 20 VTel Programmer Guide...
Page 104: ...Server failure processing 104 VTel Programmer Guide...
Page 120: ...The vtel ini configuration file 120 VTel Programmer Guide...
Page 124: ...VTel errors 124 VTel Programmer Guide...
Page 137: ...Issue 2 1 August 2003 137...
Page 138: ...138 VTel Programmer Guide...