Avaya Interaction Center, Programmer'S Manual, Page: 46 / 138

Methods
46 VTel Programmer Guide
Querying and setting EDU values
EDU values may be queried and set through VTel. The VTel commands that operate on the
EDU are a subset of those available from the EDU Server and generally apply only to
those EDUs that are active in VTel. Exceptions are the
VDUFindVDU()
and
VDUGetData()
commands, which can access information not currently active in VTel.
Only EDUs currently active in VTel can be edited.
Getting one value from the EDU
One value can be retrieved from the EDU using the
VDUGetOneValue()
request:
[VTel.VDUGetOneValue("2df5d9e63b0000782a1f430002","ani",)]
[VTel.VDUGetOneValue.response(,"2df5d9e63b0000782a1f430002","ani","5089525120")]
Getting multiple values from the EDU
The
VDUGetValues()
method retrieves all of the values in the specified EDU, up to the
maximum sequence limit:
[VTel.VDUGetValues("2df5d9e6003b00007800002a1f430002",{2,0})]
[VTel.VDUGetValues.response(,"2df5d9e6003b00007800002a1f430002",
{2,2,{"ani","5089525120"},{"dnis","5084863244"}})]
Setting EDU values
The
VDUSetValues()
method can set one or more EDU values with a single call:
[VTel.VDUSetValues("2df5d9e6003b00007800002a1f430002",{2,2,
{"ani","5089525120"},{"dnis","5084863244"}})]
[VTel.VDUSetValues.response(,"2df5d9e6003b00007800002a1f430002",
{2,2,{"ani","5089525120"},{"dnis","5084863244"}})]
Terminating an EDU
The
Terminate()
method will release the EDU after a call is wrapped up:
[VTel.Terminate("2df5d9e6003b00007800002a1f430002")]
[VTel.Terminate.response(,"2df5d9e6003b00007800002a1f430002")]