Avaya Interaction Center, Programmer'S Manual, Page: 113 / 138

Annotated
vtel.ini
file
Issue 2.1 August 2003 113
# -----Phone type
# This affects the information needed for Login, and the Login Dialog shown. While
# this shows the phone's capabilities, a non-agent may still login to an ACD
# oriented Dialog. Typically, ACD applies to Aspect, EAS to Definity, and MRD to
# Meridian.
# PhoneType Direct
# PhoneType ACD
# PhoneType EAS
# PhoneType MRD
PhoneType EAS
# Type of Dial Directory that will be displayed with the Directory
# button.
DirectoryGuiType DirStandard
#DirectoryGuiType DirSortable
# -----Background color selection
# The following two assignments determine dialog
# background colors. The first sets the color of the
# main dialog. The second sets the color of all other
# dialogs. The values are specified as hexadecimal COLORREFs.
# You may select the system defaults by either omitting the
# assignments or by specifying a value of FFFFFFFF (8 'F's).
# For more information on COLORREFs, please consult the
# Windows API Reference.
MainBackground FFFFFFFF
OtherBackground FFFFFFFF
# -----Custom Options
##Custom0 IVR # IVR prefix info needed for Call History;
# uncomment when Call History in use.
##Custom0 callinfo # Generates CallInfo event when uncommented.
# If True, Call History Search will display VDUs from the entire
# WAN. Otherwise, only VDUs from the local VDU Object Store will
# be displayed.
WANCallHistory n
# -----Associated program execution
The behavior of the
WinExec
command corresponds to the behavior of the Windows
Run
command. That is, the entries that follow the
WinExec
command in the VTEL.INI file are
treated in exactly the same way as if you had inserted these same entries after a
Run
command executed from your terminal.
# When VTel starts, WinExec is called for the following. Any
# number of lines may be added to start many programs.
#WinExec <program_name>
# -----Server Failure Processing