Avaya Interaction Center, Programmer'S Manual

Page: 36 / 138

Initiating access to VTel
36 VTel Programmer Guide
Logging out
A single logout request from any source (either from the VTel user interface or from an
external application) will log out all current interfaces.
If the logout request is from the VTel user interface, the agent will be prompted for another
login. If the request is from an external application, a response will be returned to the
requester, followed by a logout event sent to each application currently monitoring events.
There will be no login prompt displayed unless requested by the external application. For
more information, see
GuiLogin on page 60.
The agent is not permitted to log out unless all work has been closed, including both phone
calls and Electronic Data Units (EDUs).
[VTel.Logout()]
Exiting VTel
VTel can be told to exit, which will end the application. All assigned applications will be
deassigned.
[VTel.Exit()]