• Transfer the call before the third party answers by pressing the
Transfer
button
again.
Result
The person you were talking to is transferred to the third party.
A message appears on your phone display to indicate that the call transfer is complete.
Note:
If you do not completely dial the string or if you hear a fast-busy or re-order (French siren)
tone, only a Hard Hold call connection (if present) remains at the station.
If the third party does not answer, the call does not ring back to the originating party. If a transfer
does not complete, the event is logged.
Transferring an established call from an analog phone
About this task
Newer analog phones (for example, Avaya 62xx series) have buttons with specific functions
for transferring a call. The switchhook (receiver on/off hook) sends a disconnect signal to the
server, and the Transfer/Flash button sends a transfer message to the server.
Procedure
1. While on a call, press the switchhook once or press the
Transfer/Flash
button.
You hear a dial tone; the other party hears nothing.
2. Dial the third party’s number on your phone.
3. You can either:
• Wait for the third party to answer and announce the call, then hang up.
• Transfer the call before the third party answers by hanging up.
Result
The person you were talking to is transferred to the third party.
A message appears on your phone display to indicate that the call transfer is complete. If the
necessary call processing resources are not available, the transfer does not complete and the
event is logged.
Note:
Displays are not supported on analog phones unless they are supported locally by an analog
phone.
Standard Local Survivability (SLS)
114 Administering Avaya G430 Branch Gateway
October 2013
Summary of Contents for G430
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