Avaya CallPilot 600r, Maintenance And Diagnostics, Page: 57 / 106

Viewing the last diagnostic results
You can review the results of diagnostics by clicking the Get Last Results button for a
component.
To view the last diagnostics results
1. Log on to CallPilot Manager.
2. Click Maintenance → Maintenance Admin.
Result: The Maintenance screen appears.
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
visible.
5. Click the hardware component for which you want to run diagnostics.
Result: The Maintenance screen refreshes to show details about the component.
6. Scroll down to the Diagnostics section.
7. Select the check box for each diagnostic for which you want to review results.
8. Click Get Last Result.
Result: The results appear in the Diagnostic Results box with the following
information:
• diagnostic title
• diagnostic result: pass or fail
• the date and time the test completes
Working with the Multimedia Monitor
The Multimedia Monitor shows the status of multimedia channels. The multimedia channels
are the DSP ports that process the calls. The channels can be voice, fax, or speech recognition
channels.
To view or work with multimedia channel states
1. Log on to CallPilot Manager.
2. Click Maintenance → Multimedia Monitor.
Result: The Multimedia Monitor screen appears, showing the channels associated
with each DSP.
Viewing the last diagnostic results
Avaya CallPilot® 600r Server Maintenance and Diagnostics December 2010 57