Avaya CallPilot 600r, Maintenance And Diagnostics, Page: 53 / 106

Courtesy stop is the preferred method for taking a component out of service.
Stop
A stop takes the component out of service immediately, regardless of whether the component is
currently processing calls. All active calls are dropped. Typically, you perform a stop only when
severe problems that are affecting a large number of incoming calls occur, or if your
organization determines a special need for it.
Components that can be started and stopped
Only the following components can be started and stopped.
Note:
If you want to start or stop more than one or two multimedia (DSP) or call (DS30X) channels,
use the Multimedia Monitor or Channel Monitor.
Component Effect of stopping
Media Bus Takes all call-processing resources out of service.
MPB board Takes all call-processing resources on the selected board out
of service.
Time switch You cannot perform maintenance administration on the time
switch.
Multimedia channel Takes the selected Multimedia Channel out of service.
Channels Takes the selected DS30X channel out of service.
DS30X link Takes the selected DS30X link out of service.
To start or stop a component
1. Log on to CallPilot Manager.
2. In CallPilot Manager, click Maintenance → Maintenance Admin.
Result: The Maintenance screen appears.
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
visible.
5. Click the hardware component that you want to start or stop.
Stop
Avaya CallPilot® 600r Server Maintenance and Diagnostics December 2010 53