Outgoing Calls
32
Synapse SB67020/SB67025 Deskset User’s Guide
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Calling a Busy Extension
If you call an extension that is on a call or busy, your Deskset displays the Extension
Status screen, shown in Figure 12. The Extension Status screen notifies you that the other
party may not be available to answer your call. When the Extension Status screen
appears, you can choose to call the other Deskset anyway, or go directly to the Deskset’s
voicemail.
If the other extension is on an active call or is paging, the Extension Status reads
on a
call
.
If the other extension has Do Not Disturb ON, the Extension Status reads
Busy
.
Figure 12. Extension Status Screens
When the Extension Status screen appears, you can press:
to call the other extension. Your incoming call appears on the other
Deskset’s screen.
to go directly to the other extension’s Personal Mailbox. If you leave a
message, the other extension displays a New Message notification on the
Deskset Idle screen.
CANCEL
or hang up using the handset or
SPEAKER
key to return your Deskset
to the previous screen.
The Extension Status screen applies to internal calls in Call Appearance mode
only.
Extension with Active Call or Paging
Extension with DND ON
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