Aristel IPX-100 Installation Manual Download Page 77

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IPX-100 system installation & configuration

Page-77

TELECOMMUNICATIONS

5-5-2

Delete the IVR

At this page selects the checkbox in front of the automatic voice in the list and click the

“Delete” button to delete the IVR. If you select the checkbox in the header field, all IVR will be

deleted.

5-6

Call Queues

At this page sets all the call storage accounts in sub pages, displaying 20 data per page.

Click the “ADD” button to add a call queue. Click the “Edit” button in the extension list to edit

the call queue. Click the page number button above the list to shift the caller data for other

pages.

5-6-1

Add/Modify the Call Queue

The page shows the detailed setting field of the incoming call queue. The user will set it

according to the planning and requirements. After completing, click “Submit” to submit, or click

“Cancel” to return to the incoming call list page.

Summary of Contents for IPX-100

Page 1: ... h ho o on n ne e e s s sy y ys s st t te e em m m i i in n ns s st t ta a al l ll l la a at t ti i io o on n n m m ma a an n na a au u ul l l ARISTA SYSTEMS CORPORATION 5th Floor No 82 8 Guang Fu Road Sec 1 San Chung Area New Taipei City 241 Taiwan Tel 886 2 8512 3000 FAX 886 2 8512 2555 Website www aristel com tw ...

Page 2: ...location of the call has been placed in the call parking lot 19 1 1 2 Status of trunk line it shows the status of the equipped trunk line 19 1 1 3 Status of extension it shows the status of the equipped extension 19 Status icon has five color status icon blue for Idle red for Busy yellow fo ringing green for InUse and grey for OffLine 19 Page refresh time interval setting in second unit 19 1 2 Sys...

Page 3: ...9 2 6 DSS key Group of DSS64 console station 30 2 7 Call Timer 31 2 7 1 Call Timer Service 31 2 7 2 Call Features Timer Settings 31 2 7 3 Call Park Options Settings 32 2 8 Dial Options 33 2 9 Voice Mail 33 3 SIP SETTINGS 34 3 1 General 34 3 1 1 IP Address to Bind UDP Listen Socket 35 3 1 2 Outbound Proxy Settings 36 3 2 NAT 36 3 3 Options 38 3 3 1 General Options 38 3 3 2 Core Options 39 3 3 3 MWI...

Page 4: ...eneral 53 b Voicemail 53 c Technology 54 d Other Oprions 54 4 1 2 Quick Settings 55 4 1 2 1 Card Solt 55 4 1 2 2 Relay Feature 56 4 2 SIP Extensions 56 4 2 1 Add Modify the SIP Extension 57 4 2 1 1 General 57 4 2 1 2 Voicemail 57 4 2 1 3 Technology 58 4 2 1 4 Other Options 59 4 2 2 Delete the SIP Extension 59 4 3 SIP Trunks 59 4 3 1 Add Modify the SIP Trunk 60 4 3 1 1 General 60 4 3 1 2 Technology...

Page 5: ...er Busy 70 5 3 2 Delete the Ring Group 70 5 4 Paging Groups 71 5 4 1 Add Modify the Paging Group 71 5 4 1 1 General 71 5 4 1 2 Extension List 72 5 4 2 Delete the Paging Group 72 5 5 IVR 72 5 5 1 Add Modify the IVR 73 5 5 1 1 General 73 a General 73 b After Maximum Repeat Time 74 5 5 1 2 Announcement 75 5 5 1 3 Digit Maps 76 5 5 2 Delete the IVR 77 5 6 Call Queues 77 5 6 1 Add Modify the Call Queue...

Page 6: ...1 2 Options 87 5 9 1 3 Destination 87 5 9 2 Delete the Incoming Route 88 5 10 Outgoing Routes 88 5 10 1 Add Modify the Outgoing Route 88 5 10 1 1 General 89 a General 89 b Using Trunks 89 5 10 1 2 Allow Disallow Extensions 90 5 10 1 3 Toll Restricted Number 90 5 10 1 4 Toll Unrestricted Number 91 5 10 2 Delete the Outgoing Route 91 5 11 Feature Codes 91 5 11 1 Main Features 92 5 11 1 1 Main Functi...

Page 7: ...3 2 The system detects that there is a backup file stored in the FLASH memory 101 6 1 4 Backup Current System Configuration 101 6 1 4 1 The system did not detect the backup file 101 6 1 4 2 The system detected that there is a backup file stored in the FLASH memory 102 6 2 CDR Viewer 102 6 3 LOG Service 103 6 3 1 LOG Service 104 6 3 2 SNMP Service 104 6 4 H W Ports Measurement 104 6 5 Core Manager ...

Page 8: ...g etc each of Aristel telecommunication products design has incorporated your habits Combined with the convenience of key telephone systems and the Internet features to breakthrough distance barrier restrictions the IPX 100 offers more multiple functions and more flexible applications The modularize free slot design allows the system to adjust the capacity according to actual needs and make the sy...

Page 9: ...nector with indicator LAN port 10 100M RJ 45connector with indicator USB port USB2 0 supports software backup update data storage function etc RUN port each card has running indicator in working 300ms blinking Station status indicator green station is connected Red trunk line is connected Green blinking in use by station Red blinking in use by trunk line Reset button System reset FUN button functi...

Page 10: ... 7 Outgoing dialing number barring plan 8 Anti theft dail 9 CO group layer plan 10 Flexible station digit length setting 2 8 digits 11 Auto attandent supports 3 period times working mid break off work 12 Caller ID display 13 Station Call details inconing outgoing intercom 14 SIP phone registration password 15 Individual station ring tone selection 16 3 party conference 17 Conference room 18 Clock ...

Page 11: ...ss thru Network standard Compatable with SIP RFC 3261 and Asterisk MAC Address IEEE 802 3 IPv4 internet protocol v4 RFC 791 ARP address resolution protocol NS A record RFC 1706 SRV record RFC 2782 DHCP Client Dynamic Host Configuration Protocol RFC 2131 DHCP Server Dynamic Host Configuration Protocol RFC 2131 PPPoE Client Point to Point Protocol over Ethernet RFC 2516 ICMP Internet Control Message...

Page 12: ...ed three hole power socket with a ground pin socket 5 Measure the power voltage with an electric meter If the power voltage is unstable please install a voltage regulator 6 The lightning protection ground must be properly installed and well connected 7 The wiring cord of the external line and the extension phone must be a pair of twisted wires to avoid noise interference 8 Do not wire the extensio...

Page 13: ...IPX 100 system installation configuration Page 13 TELECOMMUNICATIONS 5 System structure discription Front side Rear side Expansion and port description ...

Page 14: ...l feature phone is connected no light means non connection blinking means in use Rst button individulally restart this expansion card DLU run indicator blinking means on work IPX system core CPU 32bits 400MHz for24 channels of VoIP 128Mb SDRAM 32Mb Nor Flash 128Mb Nand Flash LAN port 10 100 M RJ 45 WAN port 10 100 M RJ 45 USB port for external USB Disk connection Opt button press and hold till sys...

Page 15: ...ion of the IPX 100 LAN port to avoid IP conflicts against the network devices of the domain RS 232 port 9 PIN series com port female connector Transmission baud rate 115200 8bit non paraty 1 stop control non flow control USB port it supports USB flash disk ti provides 2 functions 1 for expand the voice recording storage 2 for system firmware update ALU card wiring installation It provides RJ 11 so...

Page 16: ...ss is http 10 19 10 1 8080 Default user account admin and password admin Default administrator account agent password AristelAGN2011 Tips a way to get the IP address of the WAN LAN port from the system Key phone or regular corded phone Lifts the handset and dial 66 and key in password 8512 to have voice broadcast of the IP address Key in 0004 voice braodcast the present IP address of the WAN port ...

Page 17: ...IONS 1 Setup wizard 1 Click PBX Settings icon on the main page toolbar 2 Click hardware ports icon on the drop down toolbar 3 Click Set wizard on the Setup wizard toolbar 4 To set the port of the equipped card 5 Click Submit icon to complete the setup wizard setting ...

Page 18: ... are below 3 steps 1 The incoming call routing table is specified the incoming call number as set in the number table follow to the destination table setting as like DID setting 2 The default of ring group digit 9 as set in the group number table and auto assign the first 4 extensions for the ring group and follow to the incoming call routing table setting 3 The default of outgoing call digit 0 in...

Page 19: ... selection bar for 1 PBX 2 System 1 1 PBX Click the PBX icon it shows 3 status table as 1 1 1 Status of the call parking lot the total for 20 lots It shows the location of the call has been placed in the call parking lot 1 1 2 Status of trunk line it shows the status of the equipped trunk line 1 1 3 Status of extension it shows the status of the equipped extension Status icon has five color status...

Page 20: ... rest others can be restarted by the webpage 1 2 2 ROM Memory At this page it shows the static memory usage It is recommended to perform memory cleaning step clearing the call recording voicemail etc when the system tasks over than 91 of the static memory to ensure the system is working properly 1 2 3 RAM Memory At this page it shows the RAM memory usage 1 2 4 System Version At this page it shows ...

Page 21: ...ork 2 Firewall 3 Hardware Port 4 Key Phone DSS Group 5 DSS Console DSS Group 6 Call Timer 7 Dial Options 8 Voice Mail the explanation of functions as 2 1 System Set the basic operating parameters of the system 2 1 1 PBX operating voice Prompt Language Setting English Chinese 2 1 2 Web Log in Account Settings 2 1 3 RTP Range Set the range of port for voice package transmission ...

Page 22: ... network parameters etc of WAN port Wan Port Mode 3 options static IP Dynamic IP PPPoE Speed 2 options 10M 100M Static IP Configuration Requested as IP Address xxx xxx xxx xxx Subnet Mask xxx xxx xxx xxx Default Gateway xxx xxx xxx xxx PPPoE Configuration Usually follow the internet service provider s data User Name Password Service Name DNS Configuration set Domain Name Server IP adrees ...

Page 23: ...dress static IPaddress Subnet Mask Speed set support 10M 100MDHCP Configuration Enable DHCP Server Enable Disable Note By the connected domain server has enabled DHCP server function then please must disable DHCP server function of IPX 100 to avoid device IP conflicts IP Pool Start IP address range starting value assigned by DHCP Server IP Pool End End of IP address range given by DHCP Server 2 2 ...

Page 24: ...o IPX 100 Condition 2 When a specified IP has sent via a specific device in the specified network the IPX 100 can be connected by setting a static route in the following setting Condition 3 When a device of a specific domain needs to be sent via a specific device of the specified network a static route can be set to connect the IPX 100 in the following setting Tip Network communication is two way ...

Page 25: ...mit Current dynamic WAN port IP This automatically detects the current dynamic IP of the WAN port by the system is equipped behind NAT the system will automatically detect the current WAN port IP and rectify the connected SIP device setting and keep the device is connected on the line 2 2 5 SMTP Settings Set the system alarm voicemail recording message to send to the mailing address and the mail s...

Page 26: ...ck the attacked IP address and list it in this setting Here also allows to set blocked IP address manually maximum 5 IP addresses to set per time click submit button to submit the IP addresses and set next 5 IP addresses 2 4 Hardware Settings 2 4 1 System Hardware Basic Settings Input Gain Gain value of hardware signal input Output Gain Gain value of hardware signal output FXO FXS Codec G711 alaw ...

Page 27: ... The maximum flash time to place the call on hold Otherwise the call will be hung up if the flash time is longer than the maximum flash time range Min Flash Time The minimum flash time to place the call on hold the flash will be ignored not to place the call on hold if the flash time is shorter than the minimum flash time range Tx Gain Transmission gain value from 30dB 6dB Rx Gain Receiption gain ...

Page 28: ...aging Tone To select the type of paing tone No Tone One Tone Page Tone Key plays BGM to enable disable the key phone press key to play BGM from the external music source disable enable KeyPhone DSS Key Group to assign key phone default DSS key group KeyPhone Ring tone to assign th default ring tone of key phone 9 frequency tones Station Group to assign the extension of station group 1 30 staion gr...

Page 29: ...to select an extension number of the existed single line key phone Trunk to selet PSTN SIP trunk line CO01 CO99 Function The built in function of the PBX please refer to Appendix 3 for the function description SPD SPeed Dial group system speed dial group 100 999 total 1000 groups personal speed dial group 01 99 total 99 groups SIP Phone SIP phone extension number Parked Ext call Parked location de...

Page 30: ... group Total 5 groups each group has a total of 60 keys 01 60 DSS keys DSS64 key function description as bellow Trunk PSTN SIP external line number CO01 CO99 Extension Single line key phone extension number SIP Phone SIP phone extension number Parked Ext Parked extension preset park number is 821 840 SPD System speed dial 100 999 total 1000 sets Function Built in function Appendix 3 for the functi...

Page 31: ...it exceeds the call hang up Internal Call Maximum Ring Time When the internal line is dialed the longest time for the receiving end to ring when the number is exceeded the call is dropped NoAnswer ForwardMaximum Ring Time The non response transfer the maximum time to wait for the receiving end to ring is exceeded If it is exceeded it is determined that there is no answer and the transfer function ...

Page 32: ...alling party plays the signal tone call the party that parks the extension this is the system default Callee The called party plays the signal tone the party that is parked Both Both the calling and the called parties play Transfer When Picking Up a Parked Call Can I transfer again when the parked phone is picked up No Neither Caller Only the calling party can call the party that parked the extens...

Page 33: ...efault GSM GSM format WAV Uncompressed WAV format File Location Set the recording save location Flash Memory Built in FLASH memory system default USB Disk External USB disk supports USB2 0 transfer protocol Send E mail with Recording File Set whether toattach a recording file when sending e mail No Send notification messages only Yes Mail attached to the recording file system default Maximum Lengt...

Page 34: ...Auth SIP Packet T 38 FAX Video Jitter Buffer Codec User account options General NAT Domain Settings T 38 FAX Video Codec 3 1 General The page will display the detailed setting fields of the basic SIP parameters The user will set according to the planning and requirements After completing click Submit to submit or click Cancel to reload the original settings ...

Page 35: ...s of the SIP format SIP packet set to 0 0 0 0 to receive the packet sent by any IP address Port to Bind TCP Listen Socket Set the system to listen to the port of the TCP format SIP packet Enable Server for incoming TLS Connections Set whether the system listens for SIP packets transmitted using the TLS protocol No Not listening system default Yes IP Address to Bind TLS Listen Socket Set the system...

Page 36: ... headers tls proxy provider domain Try to send all outbound signaling to the proxy server using a TLS connection 192 168 0 2 1 5062 IPv4 address and specify the connection port 3 2 NAT At this page is used to set the relevant parameters for NAT firewall penetration when the system processes SIP packets NAT Select the processing mode for the IPX 100 is connected to the device on the external networ...

Page 37: ...tion please choose carefully because if the media stream is not transferred by the PBX program the call recording and call transfer functions will be invalid Refresh Interval Change the refresh interval time for the system to periodically update the corresponding IP address of the externally visible domain name Externally Visible IP Address Declare to fill in the static IP address used in SIP and ...

Page 38: ...Declare the phone signals used by all SIP account presets Default DTMF Mode Set the transmission method preset for transmitting DTMF signals RFC2833 In the RFC2833 transmission protocol mode system default Info SIP INFO application dtmf relay Short Info SIP INFO application dtmf Inband audio requires 64 kbit codec alaw ulaw Auto Use RFC2833 if there is otherwise use Inband Relax DTMF Handling Rela...

Page 39: ...TMF Overlapping dialing support is enabled using the DTMF delivery method in the early media phase Use incomplete applications to collect the required numbers Allow All Transfers Whether to allow all forwarding functions unless enabled in the account Dialing parameter options t and T are independent of whether SIP forwarding is allowed No Disable all transfer functions Yes Enable all transfer func...

Page 40: ...ime for outgoing MWI subscriptions The expiration time of the outgoing MWI subscription Disable Receive Error Message for MWI RFC fully Cisco SIP device does not fully support the MWI RFC Enable this option to not receive an error message when sending MWI to a phone that also has this problem No Disable system default Yes Enable Default Fromuser of MWI NOTIFY requests Preset the name of the callin...

Page 41: ...rrect SIP channels that are not terminated by normal signaling procedures Originate Always make a request and execute a session counter Accept The session counter system default is executed when another UA device makes a request Refuse Don t run session counters on any call Maximum Session Refresh Interval Maximum session refresh interval in seconds preset to 1800 seconds Minimum Session Refresh I...

Page 42: ...on Options At this page to analyze the basic operational parameters of the SIP call request packet when the PBX core resolves it Retry registration Timer The retry registration time of the local registered external host default is 20 seconds Registration Attempts Before Give Up Give up the number of re attempts to register set to 0 to always try to register until the registration is successful def...

Page 43: ...PEERs the default value is 1 Interval at which keepalive packets The interval between sending Keepalive packets options are no yes 60 seconds or the number of seconds you want to set 3 5 Domain Settings At this page to set the basic functional parameters related to domain name resolution and domain name of PBX as below Realm for Digest Authentication Set the domain name for digest authentication P...

Page 44: ...Set the 802 1p level of the SIP packet default is 3 CoS for RTP audio packets Set the 802 1p level of the voice packet default is 5 CoS for RTP video packets Set the 802 1p level of the image packet default is 4 CoS for RTP text packets Set the 802 1p level of the text message packet default is 3 0 7 Since 802 1p uses 3 bits to represent the VLAN header the level is 7 levels 0 is the lowest and 7 ...

Page 45: ...te a ringtone media frame for the calling party to play the ringback tone No Does not generate a ringtone media frame but allows the called end to generate Yes Generate ringtone media frames Never System or calledendis notallowed system default Stop Empty Media Frames Whether to send an empty media frame when ringing or processing a call progress No Send an empty media frame with 183 Ring Progress...

Page 46: ...t enabled system default Yes Enabled Trust Private Identity Information of Peer Whether to trust PEER with private information when the remote device is set with callingpres prohib or equivalent No RPID PAI header does not contain private PEER messages Yes The RPID PAI header contains a private PEER message and the privacy requirements will be indicated in the header of sentrpid pai legacy Private...

Page 47: ...ssing settings based on one or more detected events The events that can be detected are incoming CNG tones or incoming T 38 re INVITE requests No Not enabled CNG and T 38 detection system default Yes EnabledNG and T 38 detection Yes CNG Enabled CNG detection only Yes T 38 Enabled T 38 detection only 3 9 Video At this page to set the basic operational parameters of the image used by the PBX core to...

Page 48: ...Adaptive Variable size Max Length of the Jitterbuffer The maximum length of the jitter buffer in milliseconds Jump in the Frame Timestamps The frame timestamp of the jump resynchronization jitter buffer Helps improve voice quality and typically sends a large number of jump interrupt timestamps from different devices and programs The default value is 1000 Represents time by the new Jitterbuffer The...

Page 49: ...below 4 1 1 Solt Two card slots ALU card and DLU card can be inserted in each card slot The ALU can be connected to the PSTN line with the FXO card or it can be connected to the FXS card to connect to the general analog phone the DLU card can only be connected to the Anriida digital key phone In the ALU card figure green represents FXSport and red represents FXO port In the DLU card figure dark gr...

Page 50: ...meters for this FXO port which are as below Active Service Whether to enable this the setting options are as below Yes Enabled this port the system uses this port to dial in or out No Disabled this port Port No The hardware number of this file read only Ring Detect ON Time Hardware detection ringing time ringtone Ring Detect OFF Time Hardware detection ringing time mute Received CallerID Waiting T...

Page 51: ...essed when dialing the PATN outside line the options are as below Disallow No incoming call is allowed others Display all the incoming routes that have been set and FXO_default is the preset incoming route set by the system when setting quickly 4 1 1 2 FXS Port a General The general setting column is used to set the basic operating parameters of this FXS as below Extension extension number Caller ...

Page 52: ...value ignore the noise Caller ID Mode The transmission protocol used by the system to transmit the caller s message please select according to the specifications of the connected phone The options are as below UAE FSK UAE protocol using FSK signal to transmit caller message ETSI DTMF ETSI protocol using DTMF signal to transmit caller message FSK Pre ring Time The pre ring time before the caller s ...

Page 53: ...wed Operator Only Only allow to call the console group RGP_default Answer Only allow answer incoming call only 4 1 1 3 KeyPhone Port a General The general setting column is used to set the basic operating parameters of this button phone as below Extension extension number Caller ID Extension name used as the name of the caller for internal dialing Outbound Caller ID The extension dial out name is ...

Page 54: ...ystem Enable Use individual common volume presets SPK RING Volume Use the speaker to talk and preset the volume when ringing Level 1 8 Headset Volume The default volume when using the headset to talk Level 1 8 d Other Oprions The other options section is to set the working parameters of the key phone port in the PBX as below Call Group The pick up group of the extension the options are Group1 Grou...

Page 55: ...t according to his own needs The detailed parameter settings of each hardware must be set in the 4 1 1 card setting point and then set individually FXOport of external line options as below Not Used No Plugin No card is installed on this port Paging Port This port is used as the broadcast paging channel of the hardware If you choose to set it to paging you cannot connect any PSTN line or phone Oth...

Page 56: ...rates the code of Relay OFF The phone picks up the phone and dials this code to make Relay OFF Make Pulse Code The phone operates the relay to make a pulse code When the phone dials this code the code makes the relay to make a pulse The relay will turn ON first and hold the specified pulse length and then return to the OFF Pulse Time The pulse time is the time that the relay returns from ON to OFF...

Page 57: ...eg Password registration password Caller ID Extension name used as the name of the caller for internal dialing Outbound Caller ID The extension dial out name is used as the name of the outgoing caller when dialing the SIP trunk When not set the system uses the extension number as the name of the caller 4 2 1 2 Voicemail At this page to set the voicemail parameters of this SIP extension account as ...

Page 58: ...system auto selection RFC2833 Transmit DTMF message packets using the RFC2833 protocol SIP Info Transfer DTMF message packets using SIP Info Inband Transmission of DTMF signals by voice channel Audio Codec G 729 G 729 Compression format G 723 G 723 Compression format G 711 ulaw G 711 ulaw Coding format US G 711 alaw G 711 alaw Coding format EU G 711 G 711format a ulaw ALL All coding format can be ...

Page 59: ...ayer 3 Outbound dialing toll level 3 Allow Layer 4 Outbound dialing toll level 4 Allow Internal Call Only internal extensions are allowed Operator Only Only allow to call the console group RGP_default Answer Only Only allow to answer incoming calls 4 2 2 Delete the SIP Extension At this page to set in front of the SIP extension in the list and click the Delete button to delete the SIP extension If...

Page 60: ...unk ID To set SIP trunk line number CO01 CO99 Available trunk line numbers only all trunk line numbers that are not used by other FXO port and SIP trunk lines are displayed Tei Trunk Connect the SIP trunk line of other cabinets string cabinets at the remote end Trunk Name Trunk line name the system will automatically preset the name when setting quickly you can modify it yourself Outbound Caller I...

Page 61: ...ion format G 723 G 723 Compression format G 711 ulaw G 711 ulaw Coding format US G 711 alaw G 711 alaw Coding format EU G 711 G 711format a ulaw ALL All coding format can be determined by the setting of the phone itself Video Codec No Used Video call not allowed H 263 H 263 Compression format H 264 H 264 Compression format Note The system only provides the packet transmition function The video cod...

Page 62: ... Outbound dialing toll level 2 Allow Layer 3 Outbound dialing toll level 3 Allow Layer 4 Outbound dialing toll level 4 Allow Internal Call Only internal extensions are allowed Tei Trunk SIP string cabinet trunk line when dialing in it is treated as the same line extension dialing 4 3 2 Delete the SIP Trunk In list of selection in front of the SIP trunk line in the list and click the Delete button ...

Page 63: ...iles applied to each function will affect whether the system Dial plan can operate correctly and guide the incoming calls Correct operation to avoid malfunction 5 1 1 Modify System Recordings This section is used to add new system recording files Once the file is added you can find it in the prompts menu for each function Adding a system recording file requires two steps The first step is to selec...

Page 64: ...of the page the system will clear all the recording files in the temporary file directory Reminder Please note that None gsm is a 1 second silent file The audio file starting with default is the default recording file of the system Do not delete it unless necessary To replace an old recording the new file must be named the same as the old one Please delete the deleted file before deleting it pleas...

Page 65: ...on in the list to enter the setting page or disables the follow up function of the extension on this page 5 2 1 Modify the Follow Me This page displays the follow me and forward detailed settings items for setting up extensions When both follow me and forward are set the system will first perform the following settings The user sets according to the plan and requirements After completing click Sub...

Page 66: ... SIP phone is displayed on the screen or performs other actions according to the content CID Name Prefix Caller message prefix the system will correct the caller s message and fill the set text in front of the caller s name Announcement Only the recording files already in the system recording file can be selected Ring Plan Ring All ring all selected extensions Ring Time Ring time length maximum 60...

Page 67: ... settings the selectable items are IVR Ring Group Queue Time Condition and Conference Room described as follows Hangup Voicemail Enable this extension to forward to voicemail by Dialed Ext code IVR Forward to auto attendant Ring Group Forward to ring group extension Extension Forward to extension Queue Forward to incoming call queue Time Condition Set processing according to time conditions Confer...

Page 68: ...the extension is busy or no answered Forward to Speed Dialing Location Directly dial all calls to this extension forward to this speed dial group Forward All to VM Forward all incoming calls to this extension directly to voicemail There are two options yes or no Forward Busy to VM When the extension is busy the call is forwarded to voicemail There are two options yes or no Forward N A to VM When t...

Page 69: ...etailed setting field of the ringing group The user sets according to the planning and requirements After completing click Submit to submit or click Cancel to return to the ringing group list page 5 3 1 1 General The general setting section sets the basic operating parameters of the ring group as below Group Name ring group name Group Number Ring group number the extension can dial this number to ...

Page 70: ...aled Ext voicemail of the prevois called extension IVR forward to IVR Ring Group forward to ring group extension Extension forward to extension Queue forward the incoming call on queue Time Condition Processing according to time conditions Conference Room Forward To forward to trunk line and set forwarded outbound line number outbound trunk code forwarded telephone number 5 3 2 Delete the Ring Gro...

Page 71: ...aging group is allowed at a time In addition the SIP extension must be set to allow Auto Answer otherwise the extension will not be paged 5 4 1 Add Modify the Paging Group The page shows the detailed setting fields of the paging group The user will set according to the plan and requirements After completing click Submit to submit or click Cancel to return to the paging group list page 5 4 1 1 Gene...

Page 72: ...paging voice can be heard after the response Paging All KeyPhone External Speaker Paging External Speaker Paging All KeyPhone These three options will only be displayed if there is a Paging Port 5 4 2 Delete the Paging Group Select the checkbox in front of the paging group in the list and click the Delete button to delete the paging group If you selected the checkbox in the header field all paging...

Page 73: ...d operation code Language English Chinese Menu Repeat Times To set welcome greeting prompt play times Key Interval Time Key digit interval time when the key digit exceeds this time to determined the key digit ends Waiting Digit Timeout When the voice prompt is played wait for the wait time of the caller s key input At the end of the time the greeting is repeated or the next process is entered Enab...

Page 74: ...Forward To The option for the user IVR Ring Group Queue Time Condition Conference Room Hangup hangup the call Voicemail Forward to voicemail Dialed Ext voicemail of the prevois called extension IVR Forward to IVR Ring Group Forward to ring group Extension Forward to extension Queue Forward call on queue Time Condition Set processing according to time conditions Conference Room Forward to tele conf...

Page 75: ...e prompt Greeting Welcome geeting prompt Unavailable Dialed extension is not available prompt No Answer Dialed extension no answer prompt Busy Dialed extension busy prompt OFF Line Dialed extension offline prompt No Answer Unavail to VM Dialed extension no answer unavailable and forward to voicemail prompt Digit Mapsshould set 1 forward to voicemail Off line to VM Dialed extension offline and forw...

Page 76: ...ail Extension Forward To IVR Ring Group Queue Time Condition Conference Room and description as below Hangup End of IVR service hangup the call Voicemail Forward to voicemail Dialed Ext the call will be forwarded to the voicemail when the dialed extension is no answer If the caller didn t key in any digit then play error operation voice prompt IVR Forward to IVR Ring Group The call will be return ...

Page 77: ...l the call storage accounts in sub pages displaying 20 data per page Click the ADD button to add a call queue Click the Edit button in the extension list to edit the call queue Click the page number button above the list to shift the caller data for other pages 5 6 1 Add Modify the Call Queue The page shows the detailed setting field of the incoming call queue The user will set it according to the...

Page 78: ... Over Destination This page sets the system should handle subsequent calls when the call is not finished normally the caller has not hung up the call At this page sets Hangup Voicemail Ring Group Extension Forward To and the option for user IVR Queue Time Condition Conference Room The descritions as Hangup hangup the call Voicemail Forward to voicemail Dialed Ext to enable forward to voicemail fun...

Page 79: ...The key can move the extension s ranking order 5 6 1 3 Oueue Settings At this page sets the working parameters of the incoming call on queue and the voice prompt a Queue Options The options description as below Agent Announcement agent extension voice prompt Hold Music Category Maximum Wait Time Unlimited 15 seconds to 20 minutes Starting from 15 seconds one option every 15 seconds up to 20 minute...

Page 80: ... recording format No notallow to record during on the call wav49 Compressed recording format wav49 wav Regular recording format wav gsm Compressed recording format GSM b Caller Announcements The caller announcement section is used to set the action and time parameters of the incoming call response as explained below Join voice prompt The caller joined voice prompt Prompt Menu voicemail operation p...

Page 81: ...nce room accounts in a page displaying 20 data per page Click ADD button to add a conference room account Click Edit button in the conference room list to edit the conference room account Click page number button above the list to shift the conference room information of other pages 5 7 1 Add Modify the Conference Room The page shows the detailed setting fields of the conference room The user will...

Page 82: ...or the conference room host to join the options are as follows No Needn t to wait attendees join the conference room to talk Yes Yes attendees will listen to the music after joining and wait for the conference host to join before they can talk Mute Mode Mute mode No No not in mute mode Yes yes in muted mode User Count To set to play the number of attendees in the conference room No no play remind ...

Page 83: ...ows all time condition accounts in a page with 20 records per page Click the ADD button to add the time condition Click the Edit button in the extension list to edit the time condition Click the page number button above the list to shift the time condition data of other pages 5 8 1 Add Modify the Time Condition The page shows the detailed setting fields of the time conditions The user will set acc...

Page 84: ...nd Time Time format hh mm example 17 30 everning time Note If the range is not set for the month day or week please select Not Check for the start and end options If you do not limit the time enter 00 00 for the start and end time 5 8 1 2 Destination a Destination If Time Matches The time consistent destination page sets the system should handle when the system judgment time matches the set time c...

Page 85: ...ngup Voicemail Extension and Forward To According to the user settings the selectable items are IVR Ring Group Queue Time Condition and Conference Room described as follows Hangup Hangup the call Voicemail Forward to voicemail Dialed Ext to enabled voicemail forward function code for the extension IVR Forward to IVR Ring Group Forward to ring group Extension Forward to extension Queue Forward on q...

Page 86: ... the incoming route Click the number of pages above the list to shift the display of the other pages 5 9 1 Add Modify the Incoming Route The page shows the detailed setting fields of the incoming line The user sets according to the planning and requirements After completing click Submit to submit or click Cancel to return to the incoming route list page 5 9 1 1 General The general setting page set...

Page 87: ...t message message for the call request packet added to the SIP phone 5 9 1 3 Destination The main items selected in the destination options are Hangup Voicemail Extension and Forward To According to the user settings the selectable items are IVR Ring Group Queue Time Condition and Conference Room described as follows Hangup Hangup the call Voicemail Forward to voicemail Dialed Ext to enabled voice...

Page 88: ...ge shows all outbound routes in a page with 20 records per page Click the ADD button to add the outgoing route Click the Edit button in the route list to edit the outgoing routing Click the number of pages above the list to switch the outbgoing route data of other pages 5 10 1 Add Modify the Outgoing Route The page shows the detailed setting field of the outgoing route The user sets it according t...

Page 89: ...aled numbers must match the number of outgoing codes Strip No Strip the number of prefix number for example set to 2 dial 0285123000 actual dial 85123000 Add Prefix To add the prefix number in front of outgoing number b Using Trunks At this page sets the using trunks The option shows the trunk line code and the type of trunk line FXO SIP You can set the trunk line used for routing and sort the ord...

Page 90: ... selecting press the Right button from the available extension to move to the selected extension list which is the selected extension and press Left to move to the list of available extensions to cancel the extension 5 10 1 3 Toll Restricted Number At this page sets the number that is restricted outgoing route 1 the last character is set to it means to restrict any number that matches the prefix c...

Page 91: ... front of the outgoing route in the list and click the Delete button to delete the outgoing route If you select the checkbox in the header field all outgoing routes will be deleted 5 11 Feature Codes The page shows the detailed setting field of the extension account The user will set it according to the planning and requirements After completing click Submit to submit or click Cancel to abandon th...

Page 92: ...Test Inbound Call Test the inbound call After dialing the function code input the number of the inbound call according to the voice prompt then simulate the inbound call 5 11 1 2 Pickup Functions Pickup ALL No extension number is specified and the incoming call of the ringing extension is picked up according to the system processing sequence Pickup Extension To specify the pick up you need to spec...

Page 93: ...the outgoing route code the trunk line number if the trunk line number number is specified only the outbound number is needed Dial Speed Dialing Memory Dial the speed dial group the speed dial group position is 001 099 speed dialing 100 999 system speed dialing function code is set to 81 system speed dial group 101 then dial 81101 Operating System Settings to set the system operation setting by ph...

Page 94: ...busy no answer to call forward the call to the specified extension example function code is set to 74 to transfer to extension 168 dial 74168 Follow Me Activate to set forward the incoming calls from other extensions to the extension that dials this function code example function code is set to 75 to transfer extension 123 to this extension dial 75123 Call Forward All to Mailbox Activate Set the e...

Page 95: ...umber dialing this feature code Say Time Report present system time 5 11 3 1 Emergency Phone Call 5 11 4 Extension Features 5 11 4 1 Ext Functions Wake Up Morning call used to set the morning call time or cancel the morning call function please follow the voice prompt to complete the setting the system will initiate a call when the set time arrives Call Back Call back to the extension KP Headset S...

Page 96: ...dial sets excluding personal speed dialing set the trunk line number and the outbound number When the internal extension operation function code dials the speed dial sets the trunk line dials according to the setting Trunk line code Auto Automatic trunk line hunting outbound number only need to set outbound routing code outbound phone number CO01 CO99 trunk line code 1 99 it only needs to set outb...

Page 97: ...At this page sets the system warning set the alarm initiation time and duration When the time is set the system will automatically play the external MOH source as a warning on the key phone and automatically end after the set duration Duration to set the system alert time continue to play ...

Page 98: ...the tool bar to drop down the option bar as For log in Administator account System File Management CDR Viewer Call Recording Viewer LOG Service System Certificate Core Manager PBX LOGs PBX CLI File Editor Reboot Forlog in user account System File Management CDR Viewer Call Recording Viewer LOG Service v Reboot ...

Page 99: ...ad the file to IPX 100 to install the firmware After the file upload is completed the file size will be displayed After confirming the error click the Upgrade button to perform the firmware update or click the Cancel button to return to the main page for other operations When the installation is complete the system will automatically restart the system please be careful not to perform other settin...

Page 100: ...nfiguration File 6 1 3 1 The system did not detect the backup file Select another backup file click the Upload button upload the file to IPX 100 for restore operation When the file upload is completed the file size will be displayed After confirming the error click the Restore button to restore the setting action or click the Cancel button to return to the main page for other operations When the s...

Page 101: ...backup file to restore settings 2 Select another backup file click the Upload button upload the file to IPX 100 to restore the setting action 6 1 4 Backup Current System Configuration 6 1 4 1 The system did not detect the backup file Click the Backup button to back up the current system settings and recording statements At this point the system will display the current backup processing progress u...

Page 102: ... button to download the current backup file 3 Click the Delete button to delete the current backup file 6 2 CDR Viewer This page views CDR messages Step 1 In the Select File option select the CDR file to be opened because of the CDR file cutting there is more than one CDR file the latest file is named Master csv Step 2 When the file is opened the CDR message will be displayed in the form of a list...

Page 103: ...e the recording file 6 3 1 Select recording time range To select to display recording time in range of year month day hour otherwise will display all of recording message history Note please use google chrome brower to play the recorded message message format WAV WAV49 6 4 LOG Service At this page sets Log service task parameters 6 3 LOG Service This page is used to set the working parameters of t...

Page 104: ... command service is provided The parameters are as follows Active SNMP Service Disable activated SNMPservice Need to restart the system Enable deactivated SNMP service Remote Login Password Remote login password the password used when the user logs in using the remote computer system 6 4 H W Ports Measurement This page is used to monitor the voltage and current values of the hardware port on the A...

Page 105: ...bove refer to Appendix 4 and press Enter to execute Step 2 When the system executes the command and the execution result is displayed in the operation dialog box the content can be viewed at this time 6 6 PBX LOGs This page is used to view all the LOG files on the system to help the administrator to obtain a more complete means to obtain the error messages recorded by the system when the system de...

Page 106: ... result in the operation dialog box 6 8 File Editor This page is used to remotely edit the configuration file on the system to directly change the settings as an alternative means of system setup Do not change the setting value of the setting file without the assistance of engineering personnel to avoid causing unknown errors and affecting the stability of the system Step 1 Select the file you wan...

Page 107: ...art immediately and take about 2 minutes Nnote When the system monitor web_proc stops executing this function will be invalid and the progress bar will not work At this point you can only press the Reset button on the IPX card to restart the hardware or restart the system monitor program and then try to perform the Reboot action ...

Page 108: ...e options are English and Traditional Chinese When you click the language option the webpage will change the display of English or Chinese pages according to the selected language 8 LOGOUT Click this icon and the page will be logged out immediately and the login page will be displayed ...

Page 109: ...X 100 system installation configuration Page 109 TELECOMMUNICATIONS Annex 1 list of characters reserved for SIP registration password not available ASCII code _ HEX 00 1F 20 23 24 26 2B 2C 2F 3A 3B 3D 3F ...

Page 110: ...IPX 100 system installation configuration Page 110 TELECOMMUNICATIONS Annex 2 Aristel key telephone DSS key diagram DKP50 series DKP60 series DKP80 series DKP90 series DSS60 console phone ...

Page 111: ...de description code Function Description code Finction Description 01 Leave message 44 Pickup all 02 conference DND 45 Own group pickup 04 save 46 69 reserved 05 reserved 70 calculator 06 Call park 71 Incoming call log 07 27 reserved 72 Outgoing call log 28 page all 29 Internal page all 30 43 reserved ...

Page 112: ...age 112 TELECOMMUNICATIONS Annex 4 List of available Linux commands ls Query directory file list cat Display file content ps Show tasks currently being executed free Display RAM memory status df Display ROM memory usage reboot Restart the system ...

Page 113: ... message tables sip show registry Display SIP Trunk registration status sip reload Reload SIP settings sip show settings Display the current basic settings of SIP database show Display PBX program internal database core show channels Show the channel currently being turned on core show hints Show current usage status of all accounts idel inuse ...

Page 114: ...NICATIONS Annex 6 ToS Codepoint Decimal equivalent table Codepoint name Decimal control value cs0 0 cs1 32 af11 40 af12 48 af13 56 cs2 64 af21 72 af22 80 af23 88 cs3 96 af31 104 af32 112 af33 120 cs4 128 af41 136 af42 144 af43 152 cs5 160 ef 184 cs6 192 cs7 224 ...

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Aristel IPX-100, Installation Manual

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