Troubleshooting 8-5
Preferences battery RAM
initialized
User configuration has been reset due to software
error.
Call Technical Support.
Printer not responding
The printer has been disconnected or is off line.
Check printer connections
and power switch.
Remove infinity hold first
A method can have an infinity hold segment as the last
segment in the method.
This message occurs when a user tries to add a
segment after one which contains an infinity hold.
Add segments prior to the
post-PCR infinity hold.
Setpoint could not be reached
♦
The instrument could not reach a temperature
parameter set by the user.
The unit has a Peltier or power amplifier failure.
♦
Ambient conditions may be out of recommended
range.
Call Technical Support.
SYSTEM ERROR invalid
pointer
System error.
Call Technical Support.
Tm temperature out of range
Tm out of range.
Check input value and retry.
Call Technical Support.
User name already defined
You entered a user name that already exists.
Do not duplicate user
names.
WARNING: Block version
unknown
Some data in the block is unrecognized.
Instrument operation will not be effected.
Upgrade firmware.
Watchdog timeout
Software failure.
Call Technical Support.
Write to block failed
Information written to the Interchangeable Sample
Block Module has failed.
Call Technical Support.
Write to default block failed
System error.
Write to memory in block failed.
Call Technical Support.
Write to default Xicor failed
System error.
Write to memory in the block failed.
Call Technical Support.
Write to Xicor failed
Information written to the Interchangeable Sample
Block Module has failed.
Call Technical Support.
Valid range is
You entered a number out of range.
The message include the valid range limits.
Reenter a value within the
parameters of the field.
Table 8-1
Error Messages
(continued)
Message
Description
Recommended Action
Summary of Contents for GeneAmp PCR System 9700
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