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Currencies Available
CAD
Canadian Dollars
HKD
Hong Kong Dollars
SEK
Swedish Krona
CHF
Swiss Franc
JPY
Japanese Yen
SGD
Singapore Dollars
DKK
Danish Krone
MYR
Malaysian Ringgit
THB
Thai Bhat
EUR
Euro
NOK
Norwegian Kroner
USD
US Dollars
GBP
Pounds Sterling
NZD
New Zealand Dollars
ZAR
South African Rand
* Available currencies may vary from time to time.
Requirements before Commencing a Transaction
Customer Preferred Currency can prove to be a valuable tool for your customers when
completing transactions outside their home country. In order to use CPC, you must
ensure that:
1. Your EFTPOS terminal is automatically configured to recognise when an international
MasterCard or Visa card is initiated.
2. If “Acceptance Rate” comes up on the terminal, the cardholder must be informed that CPC
is optional and has a choice of currencies between the customer’s local currency and
Australian dollars.
3. The transaction amount will contain a 2.5% exchange rate mark-up.
4. The cardholder has acknowledged that the merchant will conduct the CPC services.
NOTE: Exchange rate mark-up is payable to ANZ and WorldPay. Please do not impose any additional
requirements or charges on the cardholder to process the Transaction in the card’s local currency. For
detail instructions, please refer Customer Preferred Currency (CPC) Operating Guide at ANZ.com
Card Not Present CPC Transactions
• Disclose the following to the cardholder:
- Total Transaction amount in Australian Dollars
- Exchange rate
- Total Transaction amount in the selected overseas currency (ie. the cardholder’s billing
currency).
• Provide a receipt that:
- Confirms that the cardholder agrees to use CPC
- Records the overseas currency agreed between the cardholder and merchant
- Records the exchange rate utilised by the merchant to complete the Transaction
- Confirms that the cardholder’s selection is final.
