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Perform card security checks, please refer to section 6
Fraud Minimisation for further information on the card
security checks.
Tap the cardholder’s card. Contactless cards are to be
tapped on the screen.
$10.00 KEY PIN
Have the cardholder enter their PIN then press ENTER.
PROCESSING
PLEASE WAIT
The terminal status is displayed.
TRANSACTION
APPROVED
If the transaction is approved, the Point of Sale
system will print a customer Transaction Record.
Please check for approval of the transaction before
completing the refund. Hand the customer their copy
of the Transaction Record and their card. If rejected,
the terminal will display an error message outlining
the reason (please refer to section 17).Notify the
customer and advise them to contact their Card Issuer.
Signature Authorisation
The preferred method of card payment authorisation in Australia is PIN. However, in certain
circumstances the terminal will prompt for a signature. In these cases, the terminal will display
the following screens:
$10.00 KEY PIN
Press ENTER here to bypass PIN for a signature.
NOTE:
Only some cards will allow the terminal to bypass PIN. If
only PIN is accepted, then the terminal will beep and this
screen will remain until a PIN is entered.
PROCESSING
PLEASE WAIT
Terminal status is displayed.
SIGNATURE
REQUIRED
The POS system prints a signature record.
Have the
customer sign this and compare it to the signature on
the reverse of the customer’s card.
