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Clearing Electronic Fallback Transactions
This function can only be used when the terminal is online and should be used to force
through EFB transactions before:
• The terminal reaches its limit of approximately 100 stored EFB transactions
• The final online transactions for that day (which means EFB transactions will not
automatically trickle through)
• Terminals are swapped by an ANZ authorised representative to another location in the
same store, for example from one lane to another in a supermarket.
NOTE: Pre-Authorisation, Authorisation Completion and Cancellation of Authorisation transactions can
only be processed when the terminal is online.
When re-connected, EFB transactions will trickle through for processing with other
transactions.
The terminal is also capable of uploading transactions during settlement, logon, printing of
totals report and when terminal is in idle for a certain amount of time.
ANZ strongly recommends that you clear all EFB transactions prior to Settlement.
NOTE: If the terminal is rendered inoperable and needs to be swapped out, you will be unable to clear
transactions using the method described below. You MUST call ANZ Merchant Services on
1800 039 025 for advice on how to retrieve and redeem your stored EFB transactions.
READY*
An asterisk on the display screen represents a
stored EFB Transaction. Press Func key.
FUNCTION?
Key in the number '88' and then press ENTER.
EXTRACT 001 EFB
for ANZ
The terminal displays the number of EFB
transactions stored in the terminal. Press ENTER.
EXTRACT ALL?
ENTER OR CLEAR
Press ENTER.
SENDING STORED
TXNS TO ANZ
The stored EFB transactions are being sent to
be processed.
