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Card Validation Code (CVC2):
The Card Validation security feature is activated in all ANZ POS Terminals when processing
Mail Order and Telephone Order Transactions. To activate the CVC2 for other Transactions
please contact ANZ Merchant Services on 1800 039 025.
If activated, a new screen will appear
when processing financial Transactions.
Turn the cardholder’s credit card over and
locate the last 3-digits of the number
printed on the signature panel. If the
Transaction is initiated via mail, telephone
or Internet, instruct the cardholder to
locate and quote the 3-digits on the
signature panel.
Card Validation Code
Terminal Display
VERIFICATION NO?
At this display screen, key in the Card Validation Code
then press ENTER.
NOTE:
American Express cards have a four digit code located on the front of the card. Diners Club cards
have a three digit code on the reverse of the signature panel.
If the Card Validation Code has been bypassed (only pressed ENTER rather than entering CVC)
the following screen will be displayed:
INDICATOR?
The following values are expected for the card check indicator:
Value
Description
0
CCV is deliberately bypassed or is not provided by the card acceptor
2
CCV is on the card but is illegible
9
Cardholder states that the card has no CCV imprint
When the transaction has been processed, check:
• The card number details against those printed on the Transaction Record
• The trading name and address details are correct
• Ensure that ‘Approved’ or an approval number/code is printed on the Transaction Record.
