74
75
CREDIT ACCOUNT
Credit account will automatically be selected and
displayed.
$10.00 KEY OK
Press ENTER.
PROCESSING
PLEASE WAIT
The terminal status displayed. The POS system prints a
merchant copy of the Completion of Pre-
Authorisation record.
SIGNATURE
REQUIRED
Have the customer sign the merchant copy
signature record and compare it to the signature on
the reverse of the customer’s card. The customer copy
is printed.
SIGNATURE
VERIFIED?
For a Magnetic Stripe transaction, this screen will be
displayed. If the signatures match, select YES on your
Point of Sale System. If they do not, select NO to
decline the transaction. If the transaction is approved
a customer Transaction Record will be printed.
REMOVE CARD
SIGNATURE
VERIFIED?
For a Chip Card transaction, this screen will be
prompted to and please remove the card from the
terminal. If the signatures match, select YES on your
Point of Sale system. If they don’t match, select NO to
decline the transaction.
TRANSACTION
APPROVED
Once the Transaction is approved, hand the customer
their copy of the Transaction Record and return their
card. If rejected, the terminal will display an error
message outlining the reason (please refer to section
17).Notify the customer and advise them to contact
their Card Issuer.
Cancellation of a Pre-Authorisation Transaction (on ANZ Australian-issued cards)
A Pre-Authorisation Transaction reduces the available funds on a cardholder’s credit card
account. If a customer does not proceed with a sale after Authorisation has been obtained,
you should cancel the Pre- Authorisation as soon as possible.
You can cancel a Pre-Authorisation on ANZ Australian-issued cards which have been
previously authorised through an ANZ POS Turbo Plus terminal. Where more than one Pre-
Authorisation has been performed, one or all transactions may be cancelled. You cannot
cancel a Pre-Authorisation on non-ANZ cards. Only a cardholder can instruct the Card Issuer
to remove the hold on funds in their account.
