Altigen IP 710, Administration Manual

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IP 710 Manual 34
LQT - Longest queue time of current queued calls.
LOGIN - LOGIN/LOGOUT indicates the agent login/logout state.
TH - Number of calls in queue whose queue time is greater than the service
level threshold.
SL - Service level in percentage.
Supported Telephony Features
The following table lists additional features supported by the IP 710 phone.
Feature Description Configuration/Use Notes
Activity
button Lets users set an
activity code that
specifies their activity
status (for example, in
a meeting) when they
are not at the phone.
• Callers in the system are
notified of the activity status
when a call is not answered.
Auto Answer When a call comes in, the
IP phone will ring for a
specified number of
seconds, connect the call,
and automatically answer
through the speaker or
headset.
•
Phone’s menu path :
PHONE
SETTING > AUTO ANSWER .
•
During ringing, the user can
manually pick up the call from
headset, handset or speaker.
Auto Answer
Ring When Auto Answer is set
to Yes, specifies how
many seconds the IP
phone should ring before
the call is automatically
answered (1-20 seconds).
•
Phone’s menu path :
PHONE
SETTING > AUTO ANS RING
.
Number of seconds can be set
using
/ , or using the keypad
to enter a number (1-20).
Auto Answer
Dev When Auto Answer is set
to Yes, specifies whether
the call should be
automatically answered
through the speaker or
headset.
•
Phone’s menu path :
PHONE
SETTING > AUTO ANS DEV
.
Pressing / toggles
SPEAKER/HEADSET
.