Altigen IP 710, Administration Manual

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IP 710 Manual 15
IMPORTANT!
The configuration in AltiWare will override the IP 710 phone’s
local configuration after the IP phone is registered. If the IP
phone’s local configuration is changed while in Basic mode,
these changes will be overwritten by AltiAdmin/ACM Admin
settings. Also, after the IP phone is successfully registered with
the system, the IP phone will overwrite the AltiWare IP address
and network-related settings on the server.
Soft Keys
1 - 15
(cont.) • Call Record - when selected, the IP phone user can
start and/or stop voice recording on demand. In the
Extension Configuration screen on the General
page, Record on Demand to Extension VM or
Record on Demand to Central Location must be
enabled in the Call Recording Options field. Press
the key to start recording, press the key again to stop
recording. There is no pause function. When the call
is recording, the light will be on. Recorded
conversations can then be played back through
voice mail or accessed at a centralized location.
WARNING!
Listening in to or recording a conversation without
the consent of one or both parties may be a
violation of local, state and federal privacy laws. It
is the responsibility of the users of this feature to
assure they are in compliance with all applicable
laws.
• Workgroup Status - A workgroup number can be
assigned that allows the IP 710 phone to display
workgroup queue status, including number of calls
in queue, longest queue time, agent login/logout
state, number of calls exceeding service level
threshold, and service level.
• Phone Setting - when selected, the IP phone user
will be able to program the corresponding soft key
as a speed dial or feature code key directly from the
IP phone menu:
PHONE SETTING
>
PROGRAM
KEYS
>
PROGRAM KEY
.
Parameter Description