Alpinestars Tech-Air, User Manual

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Figure 9 – User Registration Dialogue
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• Download the street version of the firmware and firmware upgrade instructions, which are
important for Street Mode use.
• Download the Material Safety Data Sheet (See Section 14)
• Locate the nearest Alpinestars dealer who can handle Tech-Air™ Systems.
• Be kept up to date on news relevant to your system.
Similar to a motorcycle, each airbag system has a serial number called the Chassis Number.
This can be found under the QR code on the inside of the airbag vest near the collar. Scanning
the QR code with a mobile phone will automatically connect to the Data Portal and provide
manufacturing and service history for that system.
The Data Portal also records details on the ownership of the system (customer name and a contact
e-mail address). Normally ownership is registered by the dealer during purchase of the system,
however if this did not happen registration can be executed following the instructions below.
IMPORTANT!
It is essential that each owner is correctly registered in the Data Portal. Alpinestars
will not use owner information for marketing purposes or pass the information to third-parties.
IMPORTANT!
Requests made for servicing, recharge, or warranty returns will only be carried out
if the system ownership has been registered with Alpinestars.
New User Registration
In order to register ownership there are two steps, first to create a customer record, and then to
transfer the ownership.
Registration can be made directly from the Tech-Air™ website: techair.alpinestars.com
Click on the “New User registration” button and a dialogue as shown in Figure 9 below will appear:
Complete the details requested and click “Register”. A customer number will be assigned, which
the customer should note for future reference. Note that at this point this customer does not
“own” any systems.
Transfer of Ownership
Ownership of a system can only be assigned by a Tech-Air™ dealer or by Alpinestars Tech-Air™
support. Transfer of Ownership is applicable for first owners (brand new systems) as well as
systems that have then been sold privately, second-hand.
• At a dealership:
The user shall present the airbag vest and provide the dealer their customer number. The dealer
will then register ownership of the system.
• By Tech-Air™ support:
The user shall advise the chassis number and (for brand new systems) provide proof of purchase.
Alpinestars will then register ownership of the system.
Tip: System ownership can be transferred by any Tech-Air™ dealer, it does not
need to be the dealer where the system was purchased. A list of dealers which
handle Tech-Air™ systems can also be obtained from the Tech-Air™ web page.
RACE