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Troubleshooting
If your AE230H is not performing properly, try these steps.
Problem
Possible Cause
Suggestion
Make sure the AC
adapter is
connected to an
AC outlet and the
scanner.
The scanner
doesn’t work.
The scanner
might not be
receiving any
power.
If there is a wall
switch that controls
power to the AC
outlet where you
connected the AC
adapter, make
sure it is on.
Check the antenna
connection or
move or reposition
the antenna.
Move the scanner.
Improper
reception.
The antenna
might need to be
adjusted.
You might be in a
remote area that
could require a l
multi-band outdoor
antenna.
Check with your
dealer or local
distributo.
The squelch
might need to be
adjusted.
Adjust the squelch
threshold. See
“Turning On the
Scanner and
Setting the
Squelch”
The antenna
might need to be
adjusted.
Check the antenna
connection.
One or more
channels might
be locked out.
Make sure the
channels you want
to scan are not
locked out.
Scan won’t stop.
The channel’s
frequency might
not be stored in
memory.
Make sure the
channel’s
frequency
is stored in the
scanner’s memory.