Configuring Audio Features
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the IP phone to the network, which is generated when pressing the IP phone’s keypad during a
call. Each key pressed on the IP phone generates one sinusoidal tone of two frequencies. One is
generated from a high frequency group and the other from a low frequency group.
The DTMF keypad is laid out in a 4×4 matrix, with each row representing a low frequency, and
each column representing a high frequency. Pressing a digit key (such as '1') will generate a
sinusoidal tone for each of two frequencies (697 and 1209 hertz (Hz)).
DTMF Keypad Frequencies:
1209 Hz
1336 Hz
1477 Hz
1633 Hz
697 Hz
1
2
3
A
770 Hz
4
5
6
B
852 Hz
7
8
9
C
941 Hz
*
0
#
D
Note
Methods of Transmitting DTMF Digit
Three methods of transmitting DTMF digits on SIP calls:
RFC 2833
-- DTMF digits are transmitted by RTP Events compliant with RFC 2833.
INBAND
--
DTMF digits are transmitted in the voice band.
SIP INFO
-- DTMF digits are transmitted by SIP INFO messages.
The method of transmitting DTMF digits is configurable on a per-line basis.
RFC 2833
DTMF digits are transmitted using the RTP Event packets that are sent along with the voice path.
These packets use RFC 2833 format and must have a payload type that matches what the other
end is listening for. The default payload type for RTP Event packets is 101 and the payload type
is configurable. The IP phones use the configured value to negotiate with the other end during
call establishment.
The RTP Event packet contains 4 bytes. The 4 bytes are distributed over several fields denoted as
Event, End bit, R-bit, Volume and Duration. If the End bit is set to 1, the packet contains the end
of the DTMF event. You can configure the sending times of the end RTP Event packet.
INBAND
DTMF digits are transmitted within the audio of the IP phone conversation. It uses the same
codec as your voice and is audible to conversation partners.
The IP phones will not send DTMF sequence when the call is placed on hold or is held,
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