_____________________________________ Troubleshooting 11-29
•
The toner cartridge(s) may be empty and need
replacing. If a color is called for in an image,
but the cartridge for that color is empty, the
printer will not print. If a cartridge is empty
but your job does not call for that color, the
job will print. See “Toner Cartridges” in
chapter 2.
Blank areas appear in my image (or text).
•
Media may be damp or otherwise damaged.
Make sure media meets the requirements in
“Media Specifications” in chapter 7. If
necessary, replace the media. See “Paper
Cassette” in chapter 2.
Media comes out of the printer creased or crumpled.
•
Media may be damp or otherwise damaged.
Make sure media meets the requirements in
“Media Specifications” in chapter 7. If
necessary, replace the media. See “Paper
Cassette” in chapter 2.
•
Media may be loaded improperly. Make sure
it is loaded print side up.
Print is smudged or small spaces are plugged.
•
Media may be damp or otherwise damaged.
Make sure media meets the requirements in
“Media Specifications” in chapter 7. If
necessary, replace the media. See “Paper
Cassette” in chapter 2.
•
The toner cartridge may need replacing. See
“Toner Cartridge” in chapter 2.
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