11-24 Troubleshooting
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White or black spots appear on my output.
•
Dust or debris may have accumulated on the
OPC belt or drum. Remove the OPC belt
cartridge and clean the belt’s surface by
gently wiping it off with a dry, lint-free
cotton cloth.
•
The OPC belt cartridge may be damaged.
Replace it. See “Removing or Installing an
OPC Belt Cartridge” in chapter 2.
•
Make sure the transfer roller and media
discharger are clean and firmly in place. See
“Transfer Unit Cleaning” in chapter 9.
•
The transfer unit drum may be damaged.
Replace it. For drum replacement
information, contact XANTÉ; see
“Technical Support” at the end of this
chapter.
•
One of the toner cartridges may have debris
on its developer roller. Remove the cartridge
and clean its roller surface by gently wiping
it off with a dry, lint-free cotton cloth. Use
the white gear on the end of the cartridge to
rotate the roller to reach all sides.
•
Check the toner cartridge(s) for damage and
replace if necessary. See “Removing and
Installing a Toner Cartridge” in chapter 2.
The density is varying on my output.
•
Media may be damaged or may not meet the
requirements in “Media Specifications” in
chapter 7. If necessary, replace the media. See
“Paper Cassette” in chapter 2.
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