11-20 Troubleshooting
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Light streaks come in from the left or right side of the page.
•
Make sure that the printer is level within
1.5˚ and that the front cover is closed
securely.
•
Remove the toner cartridges in use and
shake them gently from side to side to
redistribute toner evenly. See
“Redistributing Toner” in chapter 2.
•
Toner may be low or the cartridge may need
replacing. See “Toner Cartridges” in chapter
2.
Output is wrinkled and has banding shadows, misregistration, and
offset images.
•
Media may not meet the requirements in
“Media Specifications” in chapter 7. If
necessary, replace the media. See “Paper
Cassette” in chapter 2.
•
Make sure the transfer roller and media
discharger are clean and firmly in place. See
“Transfer Unit Cleaning” in chapter 9.
•
Make sure the fuser unit is seated in place and
secured there by the thumbscrews (fig. 9.10).
The fuser unit may need to be replaced. If so
contact XANTÉ; see “Technical Support” at
the end of this chapter.
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