Woodward 2301E-HT, Руководство по эксплуатации продукта

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Manual 35092 2301E-HT Hydro (Francis Turbines)
Woodward 57
Replacement/Exchange: Replacement/Exchange is a premium program designed for the user who is in
need of immediate service. It allows you to request and receive a like-new replacement unit in minimum
time (usually within 24 hours of the request), providing a suitable unit is available at the time of the
request, thereby minimizing costly downtime.
This option allows you to call your Full-Service Distributor in the event of an unexpected outage, or in
advance of a scheduled outage, to request a replacement control unit. If the unit is available at the time of
the call, it can usually be shipped out within 24 hours. You replace your field control unit with the like-new
replacement and return the field unit to the Full-Service Distributor.
Flat Rate Repair : Flat Rate Repair is available for many of the standard mechanical products and some
of the electronic products in the field. This program offers you repair service for your products with the
advantage of knowing in advance what the cost will be.
Flat Rate Remanufacture: Flat Rate Remanufacture is very similar to the Flat Rate Repair option, with
the exception that the unit will be returned to you in “like-new” condition. This option is applicable to
mechanical products only.
Returning Equipment for Repair
If a control (or any part of an electronic control) is to be returned for repair, please contact your Full-
Service Distributor in advance to obtain Return Authorization and shipping instructions.
When shipping the item(s), attach a tag with the following information:

return number;

name and location where the control is installed;

name and phone number of contact person;

complete Woodward part number(s) and serial number(s);

description of the problem;

instructions describing the desired type of repair.
Packing a Control
Use the following materials when returning a complete control:

protective caps on any connectors;

antistatic protective bags on all electronic modules;

packing materials that will not damage the surface of the unit;

at least 100 mm (4 inches) of tightly packed, industry-approved packing material;

a packing carton with double walls;

a strong tape around the outside of the carton for increased strength.
To prevent damage to electronic components caused by improper
handling, read and observe the precautions in Woodward Manual
82715, Guide for Handling and Protection of Electronic Controls,
Printed Circuit Boards, and Modules.
Replacement Parts
When ordering replacement parts for controls, include the following information:

the part number(s) (XXXX-XXXX) that is on the enclosure nameplate;

the unit serial number, which is also on the nameplate.
Released