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ConnectMe Tunstall Vi+ Installation and Programming Manual

33

Reminder functionality

The Vi+ allows up to 6 voice reminder messages to be recorded into the unit and
then played back at a given time on a one-off or daily basis. Messages can be
recorded locally using the keypad or remotely using an interactive voice response
(IVR) system.

Listening to a reminder message

When a message is due to be played, the Tunstall home unit will bleep and
announce ‘

Reminder

’ every 30 seconds. The user must press the cancel button to

hear the message. If the user does not acknowledge

the message then a ‘reminder-

no acknowledge’ alarm will be raised.

Turning the reminder feature on

The reminder feature must be turned on by pressing the following keys.

2 1 0

The reminder messages and times can then be programmed into the home unit using
either the IVR or keypad configuration methods (see the following pages).

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Содержание ConnectMe Vi+

Страница 1: ...ConnectMe Tunstall Vi Installation and Programming Guide...

Страница 2: ...15 Maintenance 15 Programming guide 15 How to program via PC Connect programming software 18 How to program via PNC software 18 PNC6 18 PNC5 18 PNC3 4 18 How to program using a series telephone 18 Ho...

Страница 3: ...1 Pendant test reminders 43 Ambient Temperature Sensor 44 Radio interference monitor 45 Voice announcer function 46 Alarm control by time 47 Times when voice announcer messages are played Tunstall Vi...

Страница 4: ...nit Personal radio trigger Amie Personal radio trigger wearing options Neckcord Wrist strap Belt Clip Installation and User Guide Leads and adaptors Australia New Zealand Telephone lead 3 metre cable...

Страница 5: ...ConnectMe Tunstall Vi Installation and Programming Manual 5 Your home unit DC Top View Bottom View Rear View...

Страница 6: ...ernatively a Safe Socket part number TSSAUS01 can be installed on all extensions used by other equipment except the Tunstall to ensure that alarm calls are raised even when the line is being used by a...

Страница 7: ...ome unit socket labelled LINE and the telephone wall socket Step B Plug the telephone adaptor into the home unit socket labelled and then plug all required telephones equipment into the telephone adap...

Страница 8: ...that are programmed to the unit e g Smoke detector Step 3 Adding personal triggers telecare sensors For more information on adding personal triggers please see page 16 of this guide The programming se...

Страница 9: ...e stand and wall bracket are available for the Tunstall Vi see part numbers below Fitting the Table Stand D5102132 This allows the buttons and speaker to be angled towards the user This also covers wh...

Страница 10: ...stallation and Programming Manual 10 Fitting the wall bracket D5102130 The Tunstall Vi can be wall mounted using the optional bracket this conceals the cables where they connect to the unit X 2 2a 3a...

Страница 11: ...an alarm call Alarm calls made from a personal radio trigger can be cancelled immediately by pressing the green cancel button Answering calls remotely via the personal trigger Personal radio triggers...

Страница 12: ...should contact your telephone line supplier e g Testra Optus Vodaphone etc as the telephone line may be faulty Power failure monitoring If a power failure occurs the home unit will continue to work u...

Страница 13: ...ng 1every 4 seconds Low Internal Battery Red LED flashing 1 every second Telephone line disconnected Red Green flashing Radio Blocking Detected No lights on Unit powered down if power is on and connec...

Страница 14: ...le please contact your supplier NOTE Whilst in Step 3 the following quick codes can be entered via the series telephone handset to configure telecare sensors related to the intruder setup 6003 Set las...

Страница 15: ...afterwards to avoid any damage to the speaker NOTE Do not touch the speaker when the speaker cover has been removed Maintenance The unit contains no user serviceable parts The Tunstall home unit batte...

Страница 16: ...es at a glance section Icon Feature PC Connect 1 40 or above PNC4 V2 5 1 PNC5 6 Series Telephone Installer Keypad Telephone Numbers IDs Full Full Full Basic keypad codes Basic keypad codes Inactivity...

Страница 17: ...ch Configuration Full Manual Entry Manual Entry None None Output Configuration Full Full Full None None Virtual Sensors Full Settings adjustable initial setup via PC Connect Settings adjustable initia...

Страница 18: ...ns to program the features of the home unit remotely PNC5 From PNC5 the programming screens will be the same as Tunstall Connect and Connect home units Therefore some new features will not have progra...

Страница 19: ...24 hour clock in the home unit which automatically adjusts to AEST During power cuts the clock is backed up by the home unit s battery for up to 40 hours However if the unit is powered down for transi...

Страница 20: ...er 4 replace 00 with 08 To set tel number 9 replace 00 with 41 To set tel number 5 replace 00 with 09 To set tel number 10 replace 00 with 42 To set tel number 6 replace 00 with 10 NOTE A pause can be...

Страница 21: ...e home unit by pressing Unit ID max 12 digits Sets Unit ID 1 To set Unit ID 2 replace 02 with 12 To set Unit ID 7 replace 02 with 17 To set Unit ID 3 replace 02 with 13 To set Unit ID 8 replace 02 wit...

Страница 22: ...in preference to DTMF for all future alarm calls Using the following quick codes Tunstall Vi home units can easily be set to use DTMF or STMF or automatically choose NOTE Before using STMF the PNC mon...

Страница 23: ...home unit to have No inactivity monitoring no line fail warnings audio or visual but with mains audio fail warning on press 12HRS 24HRS 65 64 61 60 25 24 21 20 75 74 71 70 35 34 31 30 45 44 41 40 05 0...

Страница 24: ...ne before exiting program mode where z 0 for zone 1 and 1 for zone 2 xx TT21 location code see table 1 45xx Set hardwire input to trigger type number Where xx trigger type code see table 2 46xy Set ha...

Страница 25: ...ce Monitor Visual alerts persist only 7XYY Virtual Bed chair Absence time period Valid values of X are 1 and 2 for Virtual Bed Chair sensors 1 and 2 respectively Valid values of YY are 00 to 59 minute...

Страница 26: ...ID card or this quick reference card Connecting the Keypad Programming Any parameter value can be set by using the keypad to program a parameter enter the following key sequence AAA BBBB max 16 digits...

Страница 27: ...at require the time date to be correct E G virtual property exit sensor To set the time on the keypad enter HHMM 24hr format To set the date on the keypad enter DDMMYYYY To check the time and date the...

Страница 28: ...ent alarm numbers press Pauses and dialing method Pauses can be inserted before alarm numbers or where a prefix is used between the prefix and the alarm number The length of the pause and the dialing...

Страница 29: ...s alarm number 1 twice and thereafter calls alarm numbers 2 3 and 4 once each If there is no answer from any of the four numbers the Vi calls alarm number 1 again but this time four times and then cal...

Страница 30: ...D is linked to an alarm receiver the first valid code will be used The actual number of digits sent to the alarm receiver depends upon the type of monitoring centre being used Please contact your moni...

Страница 31: ...al a beep to monitoring centre if they cannot speak 180 Inactivity monitoring Continuous Mode 3 with elapsed time of 16 hrs 181 Intruder monitoring Entry exit period 30 sec 190 Power failure alarm Sen...

Страница 32: ...alarm call will be raised following a 5 minute warning period NOTE Mode 1 generates an alarm if the user is inactive for a configurable 12 or 24 hour period continuous period Mode 2 generates an alar...

Страница 33: ...to a reminder message When a message is due to be played the Tunstall home unit will bleep and announce Reminder every 30 seconds The user must press the cancel button to hear the message If the user...

Страница 34: ...ed template should only be applied to home units of the same model and release level as the unit from which it was read otherwise a warning will be given and the process halted Save a template into th...

Страница 35: ...The away button can be set to provide different actions when pressed these include Standard Home Away the Away button will suspend inactivity monitoring and arm the intruder alarm if it is enabled Se...

Страница 36: ...re alerts are received close to the System Battery Low and Battery or Unit Failure messages then it can be assumed that the message relates to the battery backup time remaining during a power failure...

Страница 37: ...intruder disarm method by PIN 6404 Disable intruder disarm method by PIN 6415 Enable intruder disarm method by arm disarm trigger 6405 Disable intruder disarm method by arm disarm trigger If an intru...

Страница 38: ...1 and 2 zone 2 47xx Set hardwired input location Where xx is TT21 location code see table 2 Hardwired output The hardwired output in the Tunstall Vi home unit provides common COM normally closed NC an...

Страница 39: ...4pm 7pm In all modes before an inactivity alarm is raised an inactivity warning period will occur This is fixed at 10 minutes for Mode 1 and is configurable between 0 and 9 minutes for Modes 2 and 3 T...

Страница 40: ...nal recipient messages Tunstall Vi only A personal recipient message can be recorded on the Tunstall Vi home unit to replace the ID message that a personal recipient would normally hear when they rece...

Страница 41: ...e Identification CLI and automatically divert the caller to the IVR reminder menu NOTE The home unit s clock must be set to operate reminder functionality IVR reminder menu Step 1 Use a normal telepho...

Страница 42: ...press the following on the connected telephone keypad Then record the message Press to end the recording Note 1 6 represents the message slot number If a message is already recorded under the number...

Страница 43: ...he user again at a different time the following day If the resident raises the test call via their alarm button personal trigger when prompted this will be followed by a 2nd message Press the green ca...

Страница 44: ...ht time suppression check box stops alarms been raised during night time hours These are set under the Time Window function The status section shows the last measured temperature this will be the temp...

Страница 45: ...34 3 It also provides reassurance to the user and service provider that the unit will continue to monitor its local environment and will generate warning messages should an issue arise What should be...

Страница 46: ...nction only works for telecare sensors and events when they are configured not to raise an alarm call The time when messages can be played can also be controlled using the Times when Voice announcer m...

Страница 47: ...hen the alarms will be enabled Outside these times the particular alarm event will be inhibited depending upon the action selected Block event alarms outside window The unit will not dial the monitori...

Страница 48: ...telephone calls using either Caller Line Identification CLI or non CLI The home unit can also be programmed via PC Connect to answer the call as either a normal telephone call POTS or with the remind...

Страница 49: ...er the virtual sensor also provides the ability to extend the time period if user activity is detected elsewhere in the property e g client has gone downstairs to make a drink therefore reducing false...

Страница 50: ...Determine the telephone number s of the PNC5 6 which will be used to receive the ADLife data from the unit This may be the same PNC5 6 that normal alarm calls are sent to but can be a different PNC5...

Страница 51: ...ent PNC5 6 than normal alarm calls it is necessary to set up the alarm numbers and call sequence for ADLife calls This is done in the standard way using PC Connect a Click on the Telephone Numbers and...

Страница 52: ...nts Configuration icon on the main PC Connect screen the Event Configuration screen will open Click the Misc tab and select the ADLife Data option and then click configure This will open the ADLife Da...

Страница 53: ...ges g Set the correct time date on the unit using the Time and Date icon on the main PC Connect screen h Click Write then either Write only modified parameters or Write all parameters except date and...

Страница 54: ...d 71 Garage 1 21 Master bedroom 72 Garage 2 22 Second bedroom 73 Front garden 23 Other bedroom 74 Back garden 24 Other bedroom 75 6 Epilepsy 25 6 ROM 1 event 1 76 6 Epilepsy spare 26 6 ROM 1 event 2 7...

Страница 55: ...er bedroom 07 Bedroom 1 master 28 Other bedroom 07 Bedroom 1 master 29 Other bedroom 07 Bedroom 1 master 30 Bathroom WC 17 Bathroom main 31 Main bathroom 17 Bathroom main 32 Second bathroom 18 Bathroo...

Страница 56: ...specified 00 No location information 99 Unspecified 00 No location information Table 3 Trigger Type Codes Trigger Type Code Trigger Type Code Personal ALB 01 Carer Trigger 15 Personal AP 02 ROM 1 16 T...

Страница 57: ...ALB 016 Smoke 06 Fault status alarm not active A9 Smoke Detector AP Fail 016 Smoke 06 Fault status alarm not active AO Smoke Detector AP Restore 016 Smoke 04 In service fault rectified AQ Door Usage...

Страница 58: ...default Bo Fall Detector Fall LB 021 Fall trigger 1 07 Low battery status set LK Fall Detector Not Worn 021 Fall trigger 1 00 Normal default Lk Fall Detector Not Worn LB 021 Fall trigger 1 07 Low bat...

Страница 59: ...ROM 4 AP Restore 010 Fixed trigger 1 04 In service fault rectified CN Natural Gas Detector activation 027 Natural Gas 00 Normal default Cn Natural Gas Detector activation LB 027 Natural Gas 07 Low bat...

Страница 60: ...DI Epilepsy Sensor other 042 Seizure 00 Normal default Di Epilepsy Sensor other LB 042 Seizure 07 Low battery status set DJ Epilepsy Sensor AP 042 Seizure 08 Busy Dj Epilepsy Sensor AP LB 042 Seizure...

Страница 61: ...0 Fixed trigger 1 00 Normal default IL Warden Panic Alarm 023 Personal attack 1 00 Normal default Il Carer Arrived 091 Service call 00 Normal default IM Carer Non Arrival 091 Service call 09 Out of Se...

Страница 62: ...Normal default K2 Intruder system disarmed 057 System status 00 Normal default K3 Carer Left 099 Service incompleted 00 Normal default K4 Intruder Timeout 057 System status 00 Normal default K5 Keyle...

Страница 63: ...ification 0 to 80 storage relative humidity non condensing 0 to 93 Standards EMC AS NZS CISPR 22 2009 Safety AS NZS 60950 1 2011 Telecoms PTC200 2006 AS CA S002 2010 AS ACIF S004 2008 Radio AS NZS 426...

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