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Section 17- Troubleshooting
Save to your hard drive and email as an attachment to your
local distributor or Technical Support.
•
Application Module Screen Captures
Screen captures of the actual spectrum as seen on your PC are
of great use in diagnosing problems. Making a screen capture is
quite easy. When in an application module, press ‘Alt+Print
Screen’. This copies the highlighted screen window to the PC’s
clipboard. Next, paste this screen capture into MS Word, MS
Paint (this program usually comes standard with the PC and can
usually be found in the Start
Æ
Accessories menu), or other
graphics programs. Save this as a .jpg or .doc file and send as
email attachment to your local distributor or Technical Support.
Data Archive Files
If you have questions about your data, please send the archive file
containing the suspect data as an email attachment to your local
distributor or Technical Support. The archived file can be found at
C:\NanoDrop Data
Æ
User name
Æ
Application Module
(BCA Protein,
Bradford, Cell Culture, Protein Lowry, Proteins and Labels,
MicroArray, Nucleic Acid, Protein A-280, UV-Vis or UV-Vis HiAbs).
.
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