Teleco Perfect Voice Tis 16, Руководство по установке

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Installation
PVTis16S3IM
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User Training
The User is the most important person on every site. An untrained User community results in dissatisfaction
and frustration with the system. This, in turn, can lead to serious political problems with getting the system
accepted. Since acceptance of the system, especially in the early stages of an installation is critical to its
success, proper training of the User community can be just as, if not more important than, the technical
aspects of the installation.
The system should be fully functional, but not yet on-line during the training period. Ideally, Users are
allowed to work with the system’s capabilities (sending messages, recording personal greetings, etc.) for a
few days after training and before the final cutover.
Although most Users complete Quick Setup, which guides them through the process of setting up their
message box, all Users should be able to perform the following tasks manually:
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Select a personal greeting.
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Record a personal greeting.
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Listen to messages.
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Delete messages.
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Forward a message to another User.
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Send a message to another User.
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Setup pager notification.
Final Cutover
After Perfect Voice Tis16S3 and the telephone system are fully configured and all parties are familiar with
the system, the final cutover can be performed. During this step, CO line calls may be routed to Perfect
Voice Tis16S3 and User stations may be call-forwarded in a busy/ring-no-answer state to Perfect Voice
Tis16S3
.
Users' telephones should be forwarded to the Perfect Voice Tis16S3 system for internal coverage on
busy/ring-no-answer. Any internal User who calls an extension that is busy/ring-no-answer will be
forwarded to that User’s message box.
You should stay in close contact with the site during this crucial period so that anything that was overlooked
during the installation can be quickly taken care of. The console operator is an especially good source of
information about how the system is functioning and how well the caller community is accepting it.
I&M
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