Introduction
PVPTis16S3IM
5
Introduction
What is Perfect Voice Tis16 Series 3?
Perfect Voice Tis16 Series 3 is an integrated voice messaging and call routing system designed to work with
the Toshiba CIX software version 4.1 or higher telephone system(s). Perfect Voice Tis16S3 can perform a
number of tasks for callers and Users, which increase their productivity.
Perfect Voice Tis16S3 is packaged entirely on a printed circuit board that resides in the host KSU. The
architecture of the system permits Perfect Voice Tis16S3 to be connected directly to the CIX system data
bus. This enables Perfect Voice Tis16S3 connectivity without the traditional analog interfaces necessary for
other voice processing systems.
System installation and initial configuration involves plugging in Perfect Voice Tis16S3 into an available
card slot in the CIX system that is programmed as a BSLU/BSLS card.
N O T E
Perfect Voice Tis16S3 will NOT work on CIX40 or CTX28.
Configurations
Perfect Voice Tis16S3 is available as a flash-based system with 140 storage hours.
Users
Normal Users
Normal Users are those individuals who have a physical extension number on the telephone system that
directly corresponds to their User ID, or mailbox, on the Perfect Voice Tis16S3 system. If the called
extension number is busy or does not answer, the caller is prompted to leave a message, enter another
extension number or press 0 to reach the operator. The Normal User and Outside Mailbox User IDs may be
two, three, or four digit numbers.
Outside Mailbox Users
Outside Mailbox Users are those individuals who do not have a physical extension number on the telephone
system but who do have a mailbox on the Perfect Voice Tis16S3
system. When a caller enters an Outside
User ID, Perfect Voice Tis16S3
immediately plays the personal greeting for the mailbox and allows the
caller to leave a message or dial another extension. The Normal User and Outside Mailbox User IDs may
be two, three, or four digit numbers.
Audiotext Mailbox
An Audiotext Mailbox is not associated with a specific telephone extension and does not take messages.
Instead, it plays a pre-recorded greeting that provides information to callers. The information could be
anything the company would like callers to have but does not necessarily need a person to say. Audiotext
boxes are useful in playing information to callers such as the company address, fax number, business hours
and general information.
Auto-Detect Users
Two Auto-Detect Users are pre-defined (990=fax extension, 991=TDD extension).
Single Digit Users
Single Digit Users available are 1, 2, 3, 4, 5, and 6. These Users may also be defined as audiotext boxes
and/or transfer boxes.
I&M
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