TD iWL252, Руководство пользователя, Страница: 51 / 54

TD iWL252/255 Merchant Guide
Appendices
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Appendices
Entering letters and special characters
Whenever you have are requested to enter a letter or special character, such as a receipt banner or creating a user ID,
follow these steps. Press Correction to change any entry.
Letters Spaces
Special characters
1. Press the key that has the
desired letter on it. For
example, press
/ 2 key
to enter C.
2.
Press the
F
key until the
desired letter is displayed.
1. Press 0 key.
2.
Press the
F
key twice.
1. Press the /Admin key.
2. Press the F key until the desired
special character appears on the
screen.
Lost or stolen equipment
If your device has been lost or stolen, please:
1.
Contact the TD Merchant Solutions Help Desk immediately to report the incident. (Stolen or lost)
2.
Contact the police to file a report. (Stolen only)
What should I do when the police arrive regarding the stolen device?
If a police officer arrives on site please record the following:
• Officer’s name
• Officer’s jurisdiction
• Officer’s contact information
• Stolen device’s serial number
The officer should provide you with a report number . After obtaining the above from the officer, please contact the TD
Merchant Services Help Desk and provide this information so that you can receive a replacement device. See below for an
easy to use information card to record the required information.
Police Information
Name ___________________________________________
Jurisdiction
___________________________________________
Contact Information
PH#
_________________________
EXT #
_________
FAX#
______________________________________
Email
______________________________________
Report Number
___________________________________________
Device Information
Stolen Device
Serial Number
___________________________________________