Chapter 10. Tape Drive Troubleshooting
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7
High probability of media error; an error occurred because of a faulty tape cartridge.
Try another tape cartridge in the drive. If the problem occurs with multiple tape cartridges, use the
following procedure:
Run the tape cartridge in a different tape drive.
• If the operation in the other drive fails and 6 or 7 displays, replace the media.
• If the operation succeeds, use ITDT to run the Test Cartridge & Media diagnostic.
Caution:
When you use ITDT to run the Test Cartridge & Media diagnostic, data on the suspect
tape is overwritten.
Use a scratch data cartridge to run the test
.
• If the Test Cartridge & Media diagnostic fails, replace the media.
• If it runs successfully, clean the drive head and use ITDT to run the tape drive diagnostics.
• If the tape drive diagnostics fail, replace the tape drive.
• If the tape drive diagnostics run successfully, try again to perform the operation that
produced the initial media error.
Note: The error code clears when you remove the tape cartridge or place the tape drive in
maintenance mode.
8
SCSI interface or Fibre Channel failure.
A failure occurred in the tape drive hardware or in the SCSI bus. The error code clears after 10
seconds if the error does not recur.
9
RS-422 error.
The drive determined that a drive interface or library interface failure occurred. The error code clears
after 10 seconds if the error does not recur.
A
Drive hardware problem.
The tape drive determined that a problem occurred that degraded the operation of the tape drive,
but it did not restrict continued use.
The drive is usable, though the single-character display (SCD) continues to indicate an error and the
status light flashes amber. The error code may clear when you cycle power to the tape drive.
If the problem persists, contact Spectra Logic Technical Support.
B
No error or message assigned. See Error Code 8 in this table.
C
Cleaning indicator.
The tape drive needs to be cleaned, or is in the process of loading the cleaning cartridge or being
cleaned. The error code clears when you clean the drive and unload the cleaning cartridge.
D
No error or message assigned. See Error Code 0 (zero) in this table.
d
Two drives on the Fibre Channel loop have the same AL-PA.
E
The Fibre Channel port connection is off-line.
Code
Cause and Solution
