Step by step
Programming an extension
56
w
Press this key.
Initial status for programming mode.
UCD subscriber groups
A UCD (Uniform Call Distribution) group is a group of ex-
tensions assigned to answer calls destined for a specif-
ic number that identifies the group. These internal or ex-
ternal calls begin to be distributed in a uniform way
between the members of the group or agents, and con-
sider the extension that is free the longest. Calls made
to a particular extension do not affect the distribution
pattern. The calls that are not answered are not rerout-
ed within the group.
Users can add or delete their own extensions in the
UCD group (see UCD group Login and Logout in the
User Manual).
You can also view the UCD group call statistics using
the Call Center software Interaction Center Smart.
Extensions can be grouped in a maximum of 10 UCD
groups (790 to 799). In the default configuration no ex-
tensions are assigned to subscriber groups.
Required:
Programming mode must be activated (*95
31994).
dfg
w
Enter the programming code.
p
w
Enter the UCD subscriber group number (790 to 799).
p
w
. p
w
Enter the extension numbers (e.g., 11/101) to be includ-
ed in the UCD subscriber group.
r
w
Press this key.
Initial status for programming mode.
External call forwarding to a group member
should not be used if ""Call deflection" on
page 154" (Code 228) for that member is activat-
ed. This does not work for analog lines.
In this case, the system does not receive any in-
formation about the forwarded call having been
answered or not. Since the system does not
have this information it continues to signal all
other group members.
Содержание HiPath 1100
Страница 1: ...HiPath 1100 HiPath 1120 HiPath 1150 HiPath 1190 Analog MF Telephones Programming Manual ...
Страница 111: ...General settings 111 Step by step w Initial status for programming mode ...
Страница 199: ...Setup and Installation 199 Required Tools HiPath 1120 Package Contents ...
Страница 200: ...Setup and Installation 200 Optional modules 1 2 Version CND ...
Страница 201: ...Setup and Installation 201 Setup and Installation 1 2 ...
Страница 202: ...Setup and Installation 202 3 4 ...
Страница 203: ...Setup and Installation 203 5 6 ...
Страница 204: ...Setup and Installation 204 7 Opening the system 8 Removing the Motherboard MB ...
Страница 205: ...Setup and Installation 205 9 Lower modules Music EB 200 204 LAN interface and S0 ...
Страница 206: ...Setup and Installation 206 Version CND 10 Master and Satellite Modules ...
Страница 207: ...Setup and Installation 207 Version CND 11 Upper modules CTR UP0 E UP0 E EVM and EB 200 204 ...
Страница 208: ...Setup and Installation 208 Version CND 12 Baby Board VDC module ...
Страница 209: ...Setup and Installation 209 Version CND 13 Connections to the Motherboard MB ...
Страница 210: ...Setup and Installation 210 Version CND ...
Страница 211: ...Setup and Installation 211 14 Connections to the ADSL expansion boards ...
Страница 212: ...Setup and Installation 212 Version CND 15 Connections to the UP0 E module ...
Страница 213: ...Setup and Installation 213 Version CND 16 Connections to the lower EB 200 204 Music modules ...
Страница 214: ...Setup and Installation 214 Version CND 17 Connections to the S0 module ...
Страница 216: ...Setup and Installation 216 HiPath 1150 Package Contents ...
Страница 217: ...Setup and Installation 217 Setup and Installation 1 2 ...
Страница 218: ...Setup and Installation 218 3 Power Supply 4 ...
Страница 220: ...Setup and Installation 220 7 CTR UP0 E Module 8 EVM Module ...
Страница 221: ...Setup and Installation 221 9 Installing expansion and optional modules 10 ...
Страница 222: ...Setup and Installation 222 11 12 Power Supply ...
Страница 224: ...Setup and Installation 224 Installing the ADSL TME1 UP0 E and S0 modules 1 2 ...