8
Service
Fault/error table
Operating Instructions – MOVIMOT
®
flexible
213
Subfault: 13.14
Description: Communication
Response: Encoder 1 – latest fault
Cause
Measure
Faulty communication with encoder.
– Check the voltage supply.
– Check interference sources (e.g. from the area
of EMC).
– Check the wiring.
Note: In "Emergency mode" manual mode, you
can move the drive using the motor encoder even
if the external position encoder is faulty.
Subfault: 13.15
Description: System error
Response: Encoder 1 – latest critical fault
Cause
Measure
System error while evaluating encoder.
– Ensure that the multi-turn encoder is within the
configured path range.
– Check the limits.
– Check for correct settings of encoder numer-
ator/denominator factors.
– Check interference sources (e.g. from the area
of EMC).
– Check the startup parameters.
– Switch the device off and on again.
– If the fault occurs repeatedly, contact
SEW‑EURODRIVE Service.
Note: In "Emergency mode" manual mode, you
can move the drive using the motor encoder even
if the external position encoder is faulty.
Subfault: 13.16
Description: Permanent high level in data line – critical
Response: Encoder 1 – latest critical fault
Cause
Measure
Permanent high level of data signal.
– Check the wiring.
– Check the encoder.
Note: In "Emergency mode" manual mode, you
can move the drive using the motor encoder even
if the external position encoder is faulty.
29129451/EN – 12/2019
