7
Service
Electronics service from SEW‑EURODRIVE
Assembly and Operating Instructions – Parallel Arm Kinematics Kit
53
7
Service
7.1
Electronics service from SEW‑EURODRIVE
If you are unable to rectify a fault, contact SEW‑EURODRIVE Service.
Provide the following information when sending the product in for repair:
•
Serial number (see nameplate)
•
Type designation
•
Short description of the application (application, control via terminals or serial)
•
Connected motor (motor voltage, star or delta connection)
•
Error message on the status display
•
Nature of the fault
•
Accompanying circumstances
•
Your own presumptions as to what has happened
•
Any unusual events preceding the problem
7.2
Waste disposal
Observe the applicable national regulations.
Dispose of materials separately in accordance with the nature of the materials and the
regulations in force, for example:
•
Electronics scrap (printed circuit boards)
•
Plastic
•
Sheet metal
•
Copper
•
Aluminum
25797530/EN – 04/2018
