
Section 5: Troubleshooting
Page 5-2
CW408 Operator Manual
5.1 ERROR SIGNAL TROUBLESHOOTING
5.1.1 About Scrolling Message
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display the full text when the text is too long.
5.1.2 Error Messages
No.
ERROR DISPLAY
LED/ BUZZER
ERROR CONDITION
CORRECTIVE ACTION
01
MACHINE ERROR
ONLINE: Off
ERROR: On
Message: MACHINE
ERROR
1 long beep
1) Defective PCB board
To clear error: Power off
1) Consult your SATO reseller or
technical support center to
replace the PCB board
02
FLASH ROM ERROR
ONLINE: Off
ERROR: On
Message: ROM
ERROR
1 long beep
1) Access failure to Flash
ROM
2) Exceeded maximum
number of writes to Flash
ROM.
3) Access failure to EEP
ROM.
To clear error: Power off
1) Consult your SATO reseller or
technical support center to
replace the PCB board
07
COVER OPEN
ONLINE: Off
ERROR: Blinks
Message: COVER
OPEN
3 short beeps
1) Cover is not latched.
2) Micro-switch of cover
open detection is
defective.
To clear error: Open and
then close cover
1) Latch cover securely.
2) Adjust the micro-switch.
10
SENSOR ERROR
ONLINE: Off
ERROR: Blinks
Message: CORRECT
MEDIA SETTING
3 short beeps
1) Improper pitch sensor
level
2) Sensor type is not set
correctly
3) Media meandering
To clear error: Open and
then close cover
1) Adjust pitch sensor level
2) Use the correct sensor for the
media
3) Clean and adjust the media route
11
HEAD ERROR
ONLINE: Off
ERROR: On
Message: HEAD
ERROR
1 long beep
1) Print head damage
•
Error will be detected
only when head check is
enabled
To clear error: Change print
area or power off
1) Replace print head or consult
your SATO reseller or technical
support center
CORRECT M
ERROR10
MEDIA SETTI
ERROR10
ERROR10
SETTING
ERROR01
MACHINE ER
ROM ERROR
ERROR02
ERROR07
COVER OPEN
ERROR10
CORRECT ME
ERROR11
HEAD ERROR
Preliminary
Содержание CW408
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