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Busy Personal Greeting
This greeting is played to the caller anytime the subscriber is on the phone
and they have their keyset set to Call Forward Busy/No-Answer.
Call Blocking
While a subscriber has call blocking set active, the SVMi-20i does not
attempt to transfer a caller to the subscriber’s extension. Instead, it
immediately plays the subscriber’s Call Blocking Greeting, if recorded.
If the Call Blocking Greeting is not recorded, the SVMi-20i plays the
subscriber’s primary No-Answer Greeting, if recorded.
When the No-Answer Greeting is not recorded, the SVMi-20i advises the
caller that the called party is not available and offers additional options to the
caller.
A subscriber can set Call Blocking active using access manager services.
After activating Call Blocking, the subscriber is prompted to indicate how
long blocking is to remain active. This feature can be activated for a number
of hours, 1 to 9, for the end of the current business day, for the beginning of
the next business day, for a day of the coming week, for Monday through
Sunday, for a specific date, for hour and minute, or until further notice.
Call Forwarding
Forward all calls allows a subscriber to have their incoming calls answered
by an associate at another internal extension-it is not used to forward calls to
an external telephone number. To have calls connected to an external
number, the subscriber has to use the Designated Location Service.
When calls are forwarded to another associate’s extension, a caller entering
the forwarder’s extension number will immediately hear ‘Transferring to
‘Called Party’s Name’. Calls are being forwarded to ‘Associate’s Name’.
If the associate answers the call, the associate will be prompted as to who
the call is forwarded from.
This feature can be activated for a number of hours, 1 to 9, for the end of the
current business day, for the beginning of the next business day, for a day of
the coming week, for Monday through Sunday, for a specific date, for hour
and minute, or until further notice is given.
Содержание SVMi-20i
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