Samsung SVMi-20i, Руководство пользователя

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SVMi-20i User Guide
© SAMSUNG Electronics Co., Ltd.
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Night Intercept
This feature is used in conjunction with the subscriber’s availability schedule.
When this feature is enabled and the subscriber is scheduled as unavailable,
callers are not transferred to the subscriber’s extension. Instead, the SVMi-
20i immediately plays the subscriber’s Night Greeting if recorded.
Night Personal Greeting
This greeting plays to the caller anytime the subscriber is scheduled as
unavailable based on the availability schedule. If the subscriber is scheduled
unavailable the caller will hear the Night Greeting during a No-Answer Call
condition or if Night Intercept is enabled.
Park and Overhead Page
For those users who are frequently away from their desk, the SVMi-20i
provides a Park and Page capability. When a subscriber does not answer a
call, the subscriber’s personal greeting can contain an option to be paged.
When the caller elects to have the subscriber paged, the SVMi-20i parks the
call and plays a prompt through the overhead paging facility that contains
the subscriber’s name and a pickup code. The SVMi-20i waits a
programmable period of time for the subscriber to pick-up the call.
When the call is not picked up, the SVMi-20i notifies the caller that the page
was not answered and plays the subscriber’s Primary or No-Answer greeting.
Personal Customized Options
Each subscriber may have different personal options played to callers.
For example, a caller may hold until the subscriber is available to take the
call. These options must be enabled by the system administrator.
Retrieve Public Caller From Hold
When a subscriber logs on, they are notified if a caller is holding, and the
SVMi-20i offers to transfer the caller to the subscriber’s designated location.
If the caller is identified, the SVMi-20i will speak the caller’s name.
When the subscriber elects to speak with the caller, he or she simply
presses 1 and hangs up.
If the subscriber elects not to speak with the caller, the SVMi-20i
immediately plays the subscriber’s mailbox greeting.
Screened Rejected Personal Greeting
This greeting plays to the caller anytime a subscriber rejects a screened
transferred call from the SVMi-20i. The system administrator can authorize
the Call Screening feature per subscriber. The Call Screening feature must
be authorized in advance to have a Call Screening Greeting.