Samsung SVMi-20i, Руководство пользователя

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SVMi-20i User Guide
© SAMSUNG Electronics Co., Ltd.
119
Dial Block
The functions of a DIAL block are to perform a dialing operation and then
either release the call or branch to another block, based on the outcome of
the dialing operation.
This block is commonly used to transfer callers to an operator for assistance.
It does not have extensive automated attendant features of an Extension
block. However, it is useful for transferring calls to another system such as a
dictation system, answering machine, FAX machine, MODEM, and paging
terminal. It can also be used to facilitate special features that a telephone
system may lack, such as DISA (Direct Inward System Access), a feature
which enables employees at remote locations (e.g. their homes, a telephone
booth, or a customer’s office) to use their company’s system to process
telephone calls, or least cost routing of outgoing long distance calls.
DIAL blocks may also be used in conjunction with an Extension block to
create various types of extension hunt groups. This is accomplished by
setting up Event Pointers in the blocks to hunt through designated
extensions until an appropriate service provider is located.
Each Dial block is associated with a Station block which can be used to
provide circuit-specific cadence filtering for unique remote (off premises)
devices like answering machines, fax machines, tie lines, auto-attendant or
voicemail systems, excessively noisy trunks, paging systems, or even
attendant consoles. The Dial block can play a prompt to a caller prior to
connecting a call, and can activate a variety of other call processing or
service provider objects, based on the configuration of its event pointers.
For instance, an answer pointer can be set to play customized prompts,
initiate a caller dialog, or invoke menu options after a call is answered.