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Net Mailbox Block
Receives, records, and sends, multimedia messages. Contains default
personal greeting, name and password for the subscriber.
This block contains all the parameters for the subscriber’s mailbox that
would reside in another system. Follows the AMIS standard.
Port Block
This contains all parameters to connect and communicate with a device the
SVMi-20i is directly attached to. For most applications, changes to this block
are not required. It is used to identify how a call is disconnected.
Query Block
This sends a question/statement in voice and expects to record a voice and
or DTMF response. It delivers recorded response to one or more mailboxes
for transcription.
Speak Block
The purpose of the speak block is to announce a prompt or system
information to the caller. The speak block can contain two prompts in
addition to the ability of announcing system information or register contents.
After announcing to the caller, control is passed to another block based on
the target of the NEXT pointer.
Station Block
The station block is responsible for dialing. When the SVMi-20i dials or
transfers any calls, it uses the station block. All devices accessible via
Touch-Tone dialing on the SVMi-20i use at least one of these. Each contains
call progress information to monitor and processes calls to the associated
device(s).
Extension and Mailbox Objects
On the SVMi-20i, subscribers are defined by both extension blocks and
mailbox blocks. An extension block is responsible for playing an appropriate
personal greeting and performing all transfers. It may initiate any hold
conditions, park, and other caller options. Through the access manager, you
can control call screening, forwarding, blocking, find me, and follow me.
It is the main component that callers will experience when they dial an
extension number and it provides a subscriber with a collection of
management tools and personal services including workload manager,
availability schedule, stored phone numbers, and direct calling.
The mailbox block is far more simple. It is used primarily for two things:
recording messages and notification. Each subscriber may have one or both
blocks.
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