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Item
Description
Monitored xfer
prompt
The prompt played during a monitored transfer. By default, this is
‘Please hold while I connect your call’.
‘Find me’ xfer
prompt
The prompt played during a ‘find me’ operation. By default, this is
‘Please hold while I locate your party’.
Call screening
The prompt played during call screening. By default, this is
‘Whose calling please?’.
No answer
prompt
The prompt played to a caller during an unanswered transfer.
By default, this is ‘I’m sorry the call was not answered’.
Busy prompt
The prompt played when a caller is holding for a busy station.
By default, there are two, they are ‘I’m sorry the number is busy’
and ‘I’m sorry the number is still busy’.
Block prompt
The prompt played to a caller when the subscriber has blocked
their calls. By default, this is ‘I’m sorry, that party is not available’.
Error prompt
The prompt played in an error condition. By default, this is ‘I’m
sorry, that call did not go through’.
Accept call
This is the digit a called party enters to indicate that they will accept
the call during a screened transfer. Allowable digits are 0-9.
A prompt will be played to the called party to remind them of the
digit selection.
Redirect call
This is the digit a called party enters to indicate they wish to
redirect a screened call to another extension. Allowable digits are
0-9. A prompt will be played to the called party to remind them of
the digit selection.
Reject call
This is the digit a called party enters to indicate they wish to reject
a call. If the call is rejected, the blocked greeting is played to the
caller. A prompt will be played to the called party to remind them
of the digit selection.
Realtime
Greeting
This is the digit a called party enters to indicate they wish to
record real time greeting. After the recording, it will be played to
the caller.
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