
R0E417250MCU00 User
’s Manual
6. Troubleshooting (Action in Case of an Error)
R20UT3587EJ0302 Rev.3.02
Page 218 of 232
Sep.01. 21
6.4 How to Request Support
After checking the items under "6. Troubleshooting (Action in Case of an Error)", fill in the text file which is downloadable
from the following URL, then send the information to your local distributor.
https://www.renesas.com/contact
For a prompt response, please fill in the following information:
(1) Operating environment
- Operating voltage:
[V]
- Operating frequency:
[MHz]
- Clock supply to the MCU:
Internal oscillator/External oscillator
(2) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in self-checking
- Frequency of errors: always/frequency (
)
(3) Details of request for support