Chapter 8 Logs and Troubleshooting
Autoloader Logs
Quantum SuperLoader 3 User’s Guide
108
ID Logs
8
ID Logs store information specific to an OEM.
Hard Logs
8
The
Hard Log
is used for troubleshooting purposes and is described in
Retrieving the Hard Log
. Entries in the
Hard Log
represent errors that
were not recovered during normal retry operations.
The following table indicates the ways in which you can retrieve each log
type.
Table 10 Log Retrieval
Methods
Each log records information such as time of the event, error codes, and
context information. The key fields are the
“Time Stamp”
on page 110 (in
order to correlate the event with a possible application interruption), and
the
“Error Type”
on page 112 for which the event was logged.
Retrieving the Hard Log
8
Partial information from the
Hard Log
can be retrieved from the front
panel. The front panel displays only the most important information.
You can retrieve complete
Hard Log
information through On-board
Remote Management.
Log Type
http
Front Panel
SCSI
Soft
Yes
Yes
No
Update
Yes
Yes
No
Shadow
Yes
No
No
Boot
Yes
No
No
OEM
Yes
No
Yes
ID
Yes
No
Yes
Hard
Yes
Yes
Yes
