3-160
Chapter 3 Troubleshooting
3. 4. 4. 26 Read Report (Data Dump)
Function Reads and stores the each report information that is stored in the machine in the
Customer mode. Does not display and print out the information. (To perform the trouble analysis
by sending the feedback of each report information to the development side.)
Procedure
1. Connect the PSW to the machine.
2. After making sure that no copies or prints are being output ("Ready to copy" and "Ready to
print" are displayed), carry out the following:
• Double-click the "Data Dump" icon on the desktop. The PSW Login screen is
displayed. Enter the password "6.7.8.9" and click [OK].
3. The Read Report screen is displayed.
• After the machine enters the System Operation Mode, the operations in the "Read Report
screen" will be accepted. If the entry is not completed successfully, the message " [!]
Unable to enter Read Report mode." is displayed in the Information screen.
4. Select the appropriate report item. (Multiple items can be selected.)
• The report items and the conditions of displaying the specified items are as shown
below.
a. Activity Report (User Mode)
b. Activity Report (Customer Engineer/Service Mode)
c. Self Diagnostics Report
d. Memory Dump List
e. Serial Communication Monitor Report
f.
Printer ESS PV Data Report
5. If the Memory Dump List or the Serial Communication Monitor Report is selected, the
PSW will open the Memory Dump List Setup screen or the Serial Communication Monitor
Report Setup screen for setting up the details.
• When "Memory Dump List Setup" screen is open:
(1) Specify "303000" instructed by the development. (Default: 0, Hex 8 digits at
maximum)
(2) Click [Close] to return to the Read Report screen.
• When the "Serial Communication Monitor Report Setup screen" is open:
(1) Specify the following report type No. instructed by the development.
(Default: 0, Setting range: 0 ~ 255)
The PSW does not perform the machine type authentification and option authentification
for this function. Therefore, if an item that is not stored in the machine is requested, the
message "[!] Parameter is incorrect. Enter the correct parameter again." is displayed in
the Information screen.
Printer ESS PV Data Report cannot be performed.
• When selecting a target report item, click the support item to be selected and check
that the item is highlighted in blue. To select multiple items, click the report items to
be selected while pressing the [Shift] key.
• If there is no appropriate report, the PSW will display the message "[!] Parameter is
incorrect. Enter the correct parameter again." in the Information screen.
When an inappropriate address is specified, the whole system of the machine will reboot.
Report
Type No. Applies To
Trace Type
Remarks
1
I/F Between DC and MF
Serial Communi-
cation Monitor
To read the report, perform
it in the order of 1, 2 and 3.
2
I/F Between Panel and MF
Ditto
Ditto
3
I/F Between Printer ESS and MF
Ditto
Ditto
101
DC-MONITOR
Event Trace
102
COPY
Ditto
103
PRINTER (For DC)
Ditto
104
SCAN
Ditto
For scanning trouble
111
Panel-MONITOR
Ditto
121
PrinterESS-MONITOR
Ditto
122
Host-MONITOR
Ditto
123
PRINTER (For Printer ESS)
Ditto
124
Host
Ditto
201
File
Ditto
202
File (HDD)
Ditto
203
OS ALL Data (204-207)
Ditto
204
OS Data
Ditto
Содержание Workio DP-C401
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