Keratron™ Installation and operating manual
OPTIKON 2000
Cod. 161501EN
9-20
2014-04-23
Rev.0
9.11.5 MISCELLANEOUS PROBLEMS
The following guide lists some malfunctions which may occur, the symptoms and the
corrective actions. If the Keratron
™
Scout system remains inoperative even after
performing the corrective actions indicated below, contact Optikon 2000 S.p.A.
sales/service department.
SYMPTOMS
CORRECTIVE ACTION
Database
The database is locked, it is not possible
to open nor to close a database.
a. Update the last software release and
retry.
Solution A
a.
Exit the Scout program.
b.
Rename the folder of the database in use
(the selected database is indicated on the bar at
the top of the Scout desktop) e.g.: from “C:\My
Documents\
Database”
in
“C:\My
Documents\Da
tabase_old”.
c.
Launch Scout program.
d.
By the “New database” menu command
recreate
the
database
“C:\My
Documents\
Database”, if the database was
“C:\Keratron\Database” you don’t need to
recreate it because it is the default database
and therefore it is automatically created by the
program if it was not found.
e.
Import tests from the folder “C:\My
Documents\
Database_old”.
Solution B (if you are working in a LAN group)
a.
Exit (all) from the Scout program.
b.
Open file indtest.mdb (from the folder
reported at the top of the Scout desktop).
c.
Open the ‘tabLock’ tabe.
d.
Modify the first record of the table from
the present value to ‘Unknown’.
